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The Hitmen Pest Control Pests are a fact of life in Northern California. Whether you own a home or business, chances are you've dealt with a pest problem at one time or another. To prevent the frustration, cost, and distress caused by infestations, it's important to work with a local pest exterminator. Founded in Napa in 1978, Western Exterminator, formerly Hitmen has been an industry leader in pest removal services to property owners throughout the Bay Area! In addition to our eco-friendly pest control services, we are a full-service tree and lawn health care provider.
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We are a Full-Service Pest control company providing Pest Control, Termite Control, and Tree and Lawn Health Care. We are sensitive to the environment and customers' concerns regarding chemicals and their irresponsible use. We believe that all pest control methods are tools that can be used as the situation demands or the customer requires.
At Western Exterminator, formerly Hitmen, we believe in eco-friendly pest control services with a focus on customer satisfaction and providing the highest quality inspections & treatments. Our team is fully staffed with the best pest control professionals in the North and East Bay area, and we're ready to effectively treat your property.
We are growing! And we have many exciting employment opportunities for the right candidates. Working at Western Exterminator, formerly Hitmen means you are a colleague. We believe in treating everyone, be it client or specialist, with professionalism and respect. We are always seeking professional people who share our enthusiasm and sense of pride to fill positions such as technicians, sales and administrative professionals. Interested in learning more about career opportunities currently available at Western Exterminator, formerly Hitmen?
Western Exterminator, formerly Hitmen has been protecting the health and property of business owners and tenants since 1978. Our highly trained technicians specialize in low-odor and same-day services. An expert pest control company can help you decide how to treat the pests within your home. Western Exterminator, formerly Hitmen specializes in pest control plans that are made for you and your family, considering the unique elements of your home.
Reviews (11)
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Alissa Kell
Jan 07, 2022
We had one onsite pest control, which was fine. The office on the other hand has abysmal service. No-one calls back, supervisors don't call back, pre-appointment calls are not made, refunds are not made. The office staff is polite and probably believe what they have told us, so I assume it is policy that is so untruthful. I would not recommend this company to my worst enemy. I posted review on their site, but they only show their 5 star ratings, how can that be right?
Nyah Camacho
Aug 07, 2021
This is the cleanest laundry mat. I live clear across town but I'll come here. The owners are soooo friendly.
Carl Ma
Jun 23, 2021
We engaged Hitmen Termite & Pest Control. Unfortunately, the ants returned rather quickly and have been present intermittently since their service. They do promise to return if the problem persists. However, it has been challenging to schedule the appointment because Hitmen took down a wrong phone number at the outset. I've also tried calling a number of times and following a long hold, have been disconnected every time.

More problematic and dangerous, Hitmen left an entire can (1 lb) of industrial pesticide on our kitchen counter within reach of our toddler (see photo). If we hadn't noticed, it could have been a tragic situation. Upon emailing Hitmen to let them know about about this, they have not even responded, which doesn't show basic empathy or acceptance of responsibility as a business.
Liz Henry
Mar 08, 2021
Great staff, clear estimate and explanations of what work they'd do to close off mouse/rat holes.
Larry Smith
Mar 01, 2021
The pest problem I have, They stated that they were not comfortable taking on the chances they could not rid my house of it
Melanie Walker
Nov 27, 2020
These MEN are the BEST! You can call them and they will be out promptly for a "one hit" or a contract. absolutely NO PRESSURE. I love that. I especially adore this company and their men for knowing about their business which is bugs and rodents. I called many companies with one question and they were the only company who knew the answer. The question was "how do you kill ants?".

The only answer is this. "You find and destroy the Queen". I had two Queens on my very large property and they found both. No more ants ever now for over 15 years. They have been out twice for spiders and that's it. Call them. You won't be sorry. Price is beyond reasonable for knowledgeable professional and courteous men. Thank you Hit Men!
Udellorti Udellorti
Nov 16, 2020
Critical: Professionalism, Punctuality, Responsiveness Warning. Do not use this company 3 no call no show appointments. Not professional. I had to call them to find out where they were each time and was given the runaround. They did not call me to say that they weren't going to be here. They were supposed to email a report but never did. Service: Termite inspection
Krystie Nettelman
Oct 28, 2020
Hitmen used to be great. We use them every 5 years or so when we get an ant problem, but don't need a monthly service. This time after they came out, we still had an ant problem which has never happened. They never followed up as they said they would, but when I called they scheduled a follow up visit the next day between 11-1pm. When they were late, I called to see why, and was told they would get an urgent message in to contact me.

Half an hour later, I was still waiting and called again. This time I was told that they would "get back to me in 24 hours" and that the person who answers doesn't have access to appointment information and can only put in a message marked "urgent." She couldn't tell me what a typical response time to an "urgent call" is, but clearly it's not within an hour, as I am still waiting! I have better things to do on a Saturday than waste 3 hours waiting for them to never show. Don't waste your time with Hitmen!
Dorothy Cox
Jun 21, 2020
Hitmen was recommended to me by a tree company, and they have given me excellent service for many years. Rick is a knowledgeable arborist, and has identified and treated sudden oak death with my heritage trees. He also has effectively eliminated a severe gopher problem that has been plaguing us for years.
Azita De Mujica
Mar 18, 2017
Once you hire them you are going to have the hardest time to make them leave you alone. They keep on sending you bills claiming many unannounced visits by their technicians that you would be completely unaware of. Watch It!
Online Advantages San Jose Seo
Feb 06, 2015
What a great pest control company out of San Jose. We had a little bug issue with termites, and we found The Hitmen, I mean how can you go wrong with that name. Anyway, the little bugs are gone now! Thanks!