Business Details
26 Years
experience
Emergency
services
Your Trusted Pest Control Experts in NYC
At Positive Pest Management, we take great pride in our organization and strongly believe that our services should always exceed our customers expectations. Our highly competent professional staff is eager to help with any exterminating needs. Operated by Benett Pearlman, Regional Director of the New York State Pest Management Association, we specialize in commercial, residential, and industrial properties. With over two decades of experience since 2000, we provide industry-leading pest control solutions tailored to meet the unique needs of homeowners, property managers, healthcare facilities, and hospitality businesses. Our proactive communication and customized approaches ensure long-term pest-free environments. We utilize low-risk botanical pesticides and advanced technologies while maintaining transparency and open communication with clients. Our technicians are certified professionals trained in humane pest removal methods, offering warrantied results and thorough documentation for compliance. We serve Manhattan, Brooklyn, Bronx, Queens, Lower Westchester, and Nassau County, prioritizing client satisfaction and reputation protection.
Services
Pest Extermination
Rodent Baiting
Bed Bug Control
Termite Removal
Commercial Pest Control
Moth Extermination
Flea Extermination
Roach Extermination
Rodent Exclusion
Demolition Prebaiting
Details
- Year established: 2000
Highlights and features
- We offer 24/7 emergency pest control services across NYC.
- Our team has 20+ years of experience in residential and commercial pest management.
- We use low-risk botanical pesticides whenever possible.
- Our technicians are certified in humane animal removal methods.
- We provide full documentation meeting NYC Department of Health standards.
Associations and certifications
- National Pest Management Association (NPMA)
- New York State Association for Food Protection (NYSAFP)
What people say
24/7 emergency support
Warrantied results
Eco-friendly methods
Certified technicians
Thorough documentation
Services
Pest Extermination
Our comprehensive pest extermination services target common urban pests including cockroaches, fleas, and pantry moths. Using advanced detection methods and eco-friendly pesticides, we eliminate infestations while preventing future occurrences. Our technicians conduct thorough inspections to identify entry points and breeding grounds, implementing customized treatment plans for both residential and commercial properties.
Rodent Control
Specialized rodent control solutions address infestations of mice, rats, and other rodents. We employ tamper-resistant bait stations, exclusion techniques, and 24/7 monitoring to ensure complete eradication. Our humane removal methods comply with NYC health regulations, including mandatory documentation for demolition projects requiring rodent-free certification.
Bed Bug Treatment
Advanced bed bug treatment combines thermal imaging detection with targeted pesticide applications. Our certified technicians use specialized equipment to reach hidden infestations in mattresses, furniture, and wall voids. The process includes follow-up inspections and prevention strategies to ensure complete elimination of these resilient pests in residential and hospitality environments.
Commercial Pest Control
Customized commercial pest management programs protect businesses across NYC. We serve healthcare facilities, restaurants, food processing plants, and multi-unit buildings with regular inspections and proactive treatments. Our services meet strict health code requirements and include detailed documentation for compliance with third-party auditors like SQF and FDA.
Demolition Prebaiting
NYC-mandated pre-demolition rodent abatement services ensure compliance with health department regulations. Our technicians conduct comprehensive site inspections, install perimeter bait stations, and provide official pest-free certification required for demolition permits. The process includes detailed documentation of all treatments and exclusion measures.
People
Benett Pearlman
Regional Director
With 10 years as Regional Director of the New York State Pest Management Association, Benett Pearlman leads our team in delivering expert pest control solutions while maintaining industry compliance standards.
Questions
What areas of NYC do you service?
We serve all five boroughs including Manhattan, Brooklyn, Queens, Bronx, and Staten Island, plus Lower Westchester and Nassau County.
Do you offer emergency pest control services?
Yes, we provide 24/7 emergency pest control including immediate response for rodent infestations and other urgent pest problems.
Are your pest control methods safe for families and pets?
We prioritize low-risk botanical pesticides and implement targeted treatments to minimize exposure while ensuring effective pest elimination.
How do you handle commercial pest control for businesses?
We create customized IPM programs meeting health code requirements, including regular inspections, compliance documentation, and targeted treatments with minimal business disruption.
What documentation do you provide for pest control services?
We provide official certificates of treatment, detailed service reports, and compliance documentation meeting NYC Department of Health standards for demolition projects.
How do you handle bed bug infestations?
Our bed bug treatment combines thermal imaging detection, targeted pesticide applications, and follow-up inspections to ensure complete elimination from residential and commercial properties.
Reviews (42)
Geo V.
Jun 21, 2022
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I highly recommend Positive Pest the owner is very kind and informative. Top notch service from a top notch company.
Lauren S.
Apr 29, 2022
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I had a major problem that my super and the exterminator hired by building management weren't able to resolve. It's been such a painful, gross problem. Between Leah, the General Manager, and my technician, Tito, I feel such relief. Leah was so patient in explaining the process and setting expectations. Tito took his time and thoroughly inspected my whole apartment. Dealing with rodents is unpleasant to say the least, but they provided such great service.
Jake Mavis
Apr 11, 2022
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NO. You for sure do not even want to waste ur time contacting this business very unprofessional & a worker even threatened me at one point. I highly suggest just use the next service closest, this business is not worth the hassle & threats it comes with if they don't get you to spend money with them. Trust me on my life I'm doing you a favor if you use them then you better Be willing to do & pay whatever they want to do including extra services you didn't ask for & if you don't spend money with them after contacting them, then prepare for death threats, sadly as wicked as this sounds unfortunately it's all very true, god bless everyone reading these even the business owners & I hope & wish for the best with everyone,
Andrew LaVenia
Apr 10, 2022
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Benny helped us and was amazing! Very thorough, identified problems, and helpfully put down what was needed. Kind and thoughtful. Would definitely recommend to others who have had rodent issues. Service: Rodent extermination
Rich Conte
Apr 09, 2022
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Great experience with Nat and his crew. Very professional, clean and explained everything I needed to know about my ant problem. I will always recommend Positive Pest Control. Service: Ant extermination
Claire Roux
Mar 20, 2022
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Bennett and his team (George) are nothing short of AMAZING. We were dealing with clothing moths and his team were extremely responsive and supportive throughout the whole process. For now the moths are gone. yay to Bennett and team!
Emily K.
Oct 27, 2021
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Quick and reliable. Darnell was great! They came to our apartment within 24 hours of my call to fix our mouse problem. I would recommend to anyone that needs an exterminator.
Erica Gibson
Oct 25, 2021
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This company is great. I had a mice infestation in my NYC apartment and there were rodent droppings everywhere in my kitchen. It was disgusting and other pest control companies could not find the source of the problem. Leah the office manager was very patient and kind on the phone and suggested that the problem may be coming from behind the dishwasher. When a technician from PPC came to my apartment, he found an enormous crack in the baseboard behind the dishwasher and located the source of the problem.
The technician was very knowledgable and explained how mice and rats enter apartments and sealed the holes in my bathroom and bedroom. PPC also offered a 90 day warranty and promised they would treat my apartment again if I had another issue with rodents.
The technician was very knowledgable and explained how mice and rats enter apartments and sealed the holes in my bathroom and bedroom. PPC also offered a 90 day warranty and promised they would treat my apartment again if I had another issue with rodents.
Maribel Caban
Sep 30, 2021
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My experience with this company was excellent, after searching for an exterminator service many were to pricey or had no knowledge about how to eradicate my problem. When I found this company based on the reviews I called Ben. He was so informative and knowledgeable about my situation. He answered all my questions and the fact that he has been in this profession for 20 years really made me feel he knew what to do. William the exterminator was also very professional, he encouraged me to ask him any questions I had. This company is professional, honest and punctual. I highly recommend this company to treat any problem you may have.
Michael Kennedy
Aug 22, 2021
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Positive Pest Management has been servicing my building for many years and I then contracted with them to service my mom's apartment. They've always been responsive and effective. Will continue working with them for our monthly services for fleas and ticks.
Martine R.
Aug 21, 2021
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Ben & his crew at Positive Pest are the best! They came out on a Sunday evening to take care of ants & they are available whenever you need them. Highly recommend.
Denise Madrid
Jul 30, 2021
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Positive Pest's bird mites extermination was the exact solution my family needed for our bird mite problem. We're so thankful their crew got rid of them before my family went for a vacation at our place with my little nieces and nephews. My family is extremely grateful for your service.
Stacey Jones
Jul 27, 2021
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I had a great experience with this company. They were upfront and honest with all their costs and responsive with any questions I had. Always have them over before summer starts for ticks, moths and bird mites inspection.
Santiago Beverly
Jul 24, 2021
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Staff is incredibly professional. They went to my house, exterminated the moths in my closet and guest room, and left promptly. I definitely appreciate how aware they were of the time. Definitely recommend Positive Pest for anyone living in NYC.
Anne Crane
Jul 06, 2021
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Great experience, great service. Termites and ants are no more! I can finally start moving freely around my house. High five, Positive Pest!
DinoMaster
Jul 05, 2021
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Called because we had a rat roaming behind our walls. They charged me for 2 floors, but they did nothing for the second floor except walking around and checking radiators. The exterminator was pleasant and put rat poison, food and glue traps. This did nothing. End result: we chased the rat out of our apartment ourselves. Nothing the exterminator did helped. The rat seemed lively and healthy and did not seem to be irritated by the poison that I payed $$$ for. What is worse, I received no follow up from the company as promised.
Melissa Johnson
Jul 05, 2021
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I called because I wasn't sure what to do after seeing a few what i thought were roaches in my apartment. The owner phoned within an hour to confirm what I thought and provide detailed helpful information on what to do to solve the problem. (Stuff that just wasn't available from a good search; I tried.) Free quality advice/guidance. HIGHLY recommend.
Oscar Davis
Jun 27, 2021
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All mouse holes were closed. I'm impressed how thorough and detail-oriented Bennett and his team was. I can only say the best about Positive Pest.
Brooke Bevan
Jun 24, 2021
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They were very understanding about my problem, and sent a team in a matter of one hour. They did everything they could to close the holes. They also found a rat nest in the process, and got rid of them for good. No bad odor, or anything like that (unlike what the other company did). I'm really satisfied with the service. The overall experience was more than positive.
Olivia S.
Apr 30, 2021
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Ben and Charles were great. I called late night, a bit frantic and they were able to arrange an appointment for me the next day. Turns out a squirrel was able to gain access to my apartment. The service was fast, professional and reasonable. I hope to never have this issue again, but if I do I know exactly who to call. Thank you!
Joan R.
Apr 11, 2021
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Arranged for mouse traps for my daughter in NYC. Was thrilled with the fast and courteous service received. The owner Ben and the technician Darnell were both extremely professional, friendly and accommodating. Called on Saturday and they came out on Sunday morning! Highly recommend. They made an unpleasant experience as good as it could possibly be!
Tamara Baker-Rivera
Nov 09, 2020
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If you have a cockroach problem do not hesitate they are amazing. Professional on time and extremely thorough. I saw a difference the first couple of hours after receiving services. I HIGHLY recommend this company without any reservation. AWESOME Service: Cockroach extermination
Nic L.
Aug 01, 2020
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Positive Pest returned my call quickly I called on a Sunday afternoon and Sunday evening I spoke with Bennett, the owner. He listened to my case and was able to identify a suspicious bug through photos/text. He didn't think a consultation was required in my case. So far so good.
Laurel S.
Jun 18, 2020
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I hired Positive Pest last fall to help me exterminate bird mites. While they eventually did help me get rid of them (on the second extermination in the 90 day window), which I am grateful for, the service and communication throughout was strangely unprofessional and unclear for a place with so many positive reviews here on Yelp. Overall, working with Positive Pest on my bird mite problem increased my own anxiety during a period of my life that was already a nightmare.
The worst part was that the main office provided confusing instructions and was often defensive when I asked for clarification and support. I know bird mites are one of the most difficult pests to treat--but I had hoped for more clarity and empathy from Positive Pest. So much of pest infestation is an ongoing mental burden that can last for months, so clear expectations and understanding communication should not be undervalued. I'm writing this now, 7 months later, because I'm starting to get bites again, so I'm unsure if my first engagement with Positive Pest was even effective.
The worst part was that the main office provided confusing instructions and was often defensive when I asked for clarification and support. I know bird mites are one of the most difficult pests to treat--but I had hoped for more clarity and empathy from Positive Pest. So much of pest infestation is an ongoing mental burden that can last for months, so clear expectations and understanding communication should not be undervalued. I'm writing this now, 7 months later, because I'm starting to get bites again, so I'm unsure if my first engagement with Positive Pest was even effective.
Amalia S.
Oct 17, 2019
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Exceptional! 3 days before leaving for a vacation I saw a little mouse running through my apartment. I called Terminex who made me wait a total of 7 hours to have a walk through and then the exterminator didn't even show up the next day! I saw the amazing reviews of Positive Pest and called in a panic with one day left before I had to leave. Ben sent Bennie over to my place immediately. Benny was incredible and professional, he explained everything to me including preventative measures.
They make everything easy for you. I am so grateful for Positive Pest Control because I was able to leave for my vacation with peace of mind. Thank you guys so much. If you want the best, at a great price, and just awesome people, hire them, you won't regret it.
They make everything easy for you. I am so grateful for Positive Pest Control because I was able to leave for my vacation with peace of mind. Thank you guys so much. If you want the best, at a great price, and just awesome people, hire them, you won't regret it.
Mafalda M.
Mar 09, 2019
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I had a very good experience with this company. They responded immediately and were available to come the same day. The exterminator was very nice, helpful and professional. I felt he was very good at informing me about all the procedures he was going to undertake (I had mice in my apartment) and after filling holes under the sink with foam and metal fabric he also put traps everywhere and told me I had 90 days to contact them again should I see any other 'intruder' in the apartment. I would highly recommend this company!
Cat F.
Aug 13, 2018
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So I've been getting bit in my apartment for over a month. At first I thought it was mosquitoes, but then I realized there were no mosquitos in sight. So my second guess were bird mites since I've pigeons chillin on my AC, on the regular (hey, it's New York City). I got on yelp and searched for exterminators who have had experience with eradicating bird mites in the past and Positive Pest Management came up.
After reading the rave reviews I decided to give them a call and I'm glad I did. They were super knowledgeable and quick. The next day, I had an exterminator come and check the apartment out. He couldn't find anything right away, so he left a few sticky traps on the floor. A few days later I found some sort of bug stuck on the trap, and it turned out to be a B.B not a BM! The next day I had Ben (the exterminator) come over (on a SUNDAY)and exterminate my apartment. Ben answered ALL my questions (I had many), and I quickly felt rest assured. Thank you PPM for your services. You guys are awesome!
After reading the rave reviews I decided to give them a call and I'm glad I did. They were super knowledgeable and quick. The next day, I had an exterminator come and check the apartment out. He couldn't find anything right away, so he left a few sticky traps on the floor. A few days later I found some sort of bug stuck on the trap, and it turned out to be a B.B not a BM! The next day I had Ben (the exterminator) come over (on a SUNDAY)and exterminate my apartment. Ben answered ALL my questions (I had many), and I quickly felt rest assured. Thank you PPM for your services. You guys are awesome!
Dana C.
May 30, 2018
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They're our life savers! This company is run like a well oiled machine and he had a technician out to my apartment within 25 min (at 10pm). Ben did an amazing job going through all the holes, patching them, and explaining the process. 10/10 would recommend!
Joe E.
Mar 05, 2018
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I cannot say enough about this company. They respond fast. And they show up when they say they will. And we never have to call them twice for the same problem. Their team is smart and good at what they do. Special shout-out to Darnell, who is calm and experienced and knows his stuff. Thank you to everyone at PPM who has helped us out of a few creepy crawly jams.
Toni N.
Feb 14, 2017
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Gave me a quick assessment over the phone, via photos. Very fast, very professional, and am considering their services for my new home.
Lexie G.
Dec 13, 2016
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I called Positive Pest Management about a moth problem in my apartment. I first spoke with an answering service and received a call back within 15 minutes. Benett was incredibly helpful and informative and listened patiently while I described the moths and asked him a bunch of questions. He gave me advice on what to look for and at what point I would need his services. I ended up not needing professional extermination but if I ever do in the future will absolutely be calling Positive Pest Management.
Val B.
Oct 17, 2016
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I called Positive Pest Management this morning upon discovering mice droppings in the bathroom of my new apartment. The dispatcher called me back within an hour, and told me he'd be sending an exterminator over as soon as possible. Larry arrived a few hours later, after politely calling to let us know he'd be a little bit late. He is by far the best and most knowledgeable exterminator I've encountered, and I've lived in New York City for the past twenty years. if you have a pest problem, call PPM and ask for Larry - he's awesome!
Glenn C.
Jul 26, 2016
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Positive Pest gave me a quick appointment. Richard the technician showed up exactly when he was suppose to and explained everything he was doing and was very meticulous with his work. I would definitely recommend them as their service is excellent. A+++
Lexie G.
I called Positive Pest Management about a moth problem in my apartment. I first spoke with an answering service and received a call back within 15 minutes. Benett was incredibly helpful and informative and listened patiently while I described the moths and asked him a bunch of questions. He gave me advice on what to look for and at what point I would need his services. I ended up not needing professional extermination but if I ever do in the future will absolutely be calling Positive Pest Management.
Margery P.
Had a serious post vacation b-bug scare. Found this critter on a towel and thought omg, here we go. We were panicked. BUT spoke to Ben and he offered to ID it for us via a photo we e-mailed to him- He called us back right away with good news... NOT a bedbug! What a relief. THANK YOU BEN! A most enlightening and friendly phone call as well.- An honest, trusting person and company...
Sydney Lieberman
Professional, Courteous Extermination Service. On Sunday, March 26, 2011, my bedbug infestation problem finally came to a conclusion. I have been plauged since November 2011 with repeated infestation by the buildings management extermination servive inadequate technique and inability to keep appointments so that the problem could be proerly resolved. Well in steps Postive Pest, with thier proffessional approach and up-to-date equipement and products my months of aggra vation was resolved in practiclly in an instant.
Just think, I could have had this level of satisfaction months ago. Donnel ,Positive Pest's Pest Control Extermination Technician informed me about all procedures, equipement and chemicals involved. Thank you Positive Pest!
Just think, I could have had this level of satisfaction months ago. Donnel ,Positive Pest's Pest Control Extermination Technician informed me about all procedures, equipement and chemicals involved. Thank you Positive Pest!
Charlie Sanabria
I've been using positive pest at my building for over 8 years and would highly recommend them. My building is emaculate and rodent free due to the proffessional and effective methods used by their staff.
Billy Solko
Positive Pest Management handles the extermination needs at my rental properties on a monthly basis. They are reliable and efficient and my tenants often compliment me on how friendly and professional their technicians are. Finding a competent and reliable exterminator is not easy, which is why I highly recommend them for all your exterminating needs.
Loren Lieberman
An outstanding pest control company. Timely appointment, pleasant technician, efficient work, No bugs since treatment.
Kristina Miller
These guys are amazing! This is our second experience with bed bugs, unfortunately. Last time we picked a firm that advertised natural methods using steam. They did use steam on the coach, but they soaked our bedroom with poison, and barely grunted when we asked for explanations. We had to have them come back twice, since they did such a bad job. This time around I was determined to get someone better, and positive pest came recommended by another exterminator.
The guy who came was courteous and explained everything. He was extremely through, and sprayed in all crevices. When he was all done, the apartment was cleaner than when he came in, because he swept and vacuumed, too! I also really liked the list of what we had to do, that really helped us to prepare, and has been invaluable in educating our downstairs tenants in how to avoid getting the bedbugs back again.
The guy who came was courteous and explained everything. He was extremely through, and sprayed in all crevices. When he was all done, the apartment was cleaner than when he came in, because he swept and vacuumed, too! I also really liked the list of what we had to do, that really helped us to prepare, and has been invaluable in educating our downstairs tenants in how to avoid getting the bedbugs back again.
Jade Govel
Ben called me back immediately after I had called in. Was very helpful and quick to respond. Will definitely use him if I run into another bug problem!
Cristina Mineo
They had excellent communication and years of expertise. They came at the time they said they would, communicated what was happening and executed the job well. I highly, highly recommend this company.