Business Details
50+ Years
experience
Emergency
services
Expert Pest Control Services in New York
Since 1971, JP Mc Hale Pest Management has dedicated itself to providing science-based pest control solutions across the Greater New York City area. Our team combines decades of experience with innovative technologies like the SMART Digital Pest Control System and Home Shield Exclusion System to deliver chemical-free, eco-friendly protection for residential and commercial properties. We specialize in eliminating and preventing infestations of rodents, stinging insects, bed bugs, termites, and seasonal pests while prioritizing client satisfaction through same-day service, university-trained technicians, and a 100% satisfaction guarantee. Our commitment to excellence extends to tailored programs for schools, healthcare facilities, restaurants, and warehouses, ensuring safe, pest-free environments that protect health, property, and business reputations. With over 50 years of industry leadership, we treat every client like family, offering transparent communication, rapid response times, and customized solutions that address both immediate infestations and long-term prevention.
Services
Residential Pest Control
Commercial Pest Control
Wildlife Removal
Bed Bug Treatment
Termite Protection
Tick & Mosquito Control
Mold Remediation
Rodent Suppression
Stinging Insect Removal
Seasonal Pest Prevention
Served areas
- Bronx, Manhattan, NYC, Queens, Staten Island, Hoboken, Brooklyn
Details
- Year established: 1971
Highlights and features
- We offer 24/7 emergency pest control services with rapid response times.
- Our university-trained technicians use science-based, eco-friendly solutions.
- We guarantee results with a 100% satisfaction guarantee on all services.
- We provide customized pest management programs for residential and commercial clients.
- Our SMART Digital Pest Control System offers real-time rodent monitoring technology.
What people say
Prompt service
Professional technicians
Effective solutions
24/7 availability
Eco-friendly methods
Services
Residential Pest Control
Our residential pest control programs protect homes from common pests like ants, spiders, rodents, and seasonal invaders. Using eco-friendly treatments and exclusion systems, we provide year-round prevention through three scheduled visits, immediate on-demand service, and 24/7 rodent monitoring. Clients receive tailored solutions for specific pest threats while maintaining a chemical-free environment.
SMART Digital Pest Control
This intelligent system uses real-time monitoring technology to detect and prevent rodent activity in homes and businesses. The chemical-free solution provides 24/7 protection through strategically placed sensors that alert technicians to pest activity, enabling rapid intervention while minimizing environmental impact through targeted treatments.
Wildlife Removal
Our science-based wildlife control services address infestations of raccoons, squirrels, bats, and other pests through humane removal and exclusion techniques. Technicians identify entry points, implement permanent sealing solutions, and restore damaged areas while following ethical practices that prioritize animal welfare and prevent future infestations.
Termite Protection
We offer comprehensive termite prevention and elimination programs using advanced detection methods and targeted treatments. Our services include annual inspections, baiting systems, and soil treatments that create protective barriers around properties, addressing both active infestations and future risks while protecting structures from costly damage.
Commercial Pest Management
Tailored programs for businesses in hospitality, healthcare, education, and food service industries provide customized pest control solutions. Our services combine intensive treatments, integrated pest management protocols, and real-time monitoring systems to maintain regulatory compliance, protect brand reputations, and ensure pest-free environments across warehouses, restaurants, and institutional facilities.
Questions
What residential pest control services do you offer?
We provide comprehensive home pest prevention programs targeting rodents, ants, stinging insects, spiders, and seasonal pests through scheduled treatments, SMART digital monitoring, and exclusion systems.
Do you offer commercial pest control solutions?
Yes, we serve industries including hospitality, healthcare, education, and food service with customized programs that combine intensive treatments, regulatory compliance, and real-time monitoring technology.
Are your pest control methods eco-friendly?
We prioritize environmentally responsible solutions like chemical-free exclusion systems, targeted treatments, and SMART digital monitoring technology that minimize environmental impact while maintaining effectiveness.
What wildlife removal services are available?
Our humane wildlife control services address raccoons, squirrels, bats, and other pests through science-based removal techniques, exclusion systems, and property restoration services.
Do you provide 24/7 emergency pest control?
Yes, we offer 24/7 emergency services with rapid response times for urgent pest issues including rodent infestations, bed bug outbreaks, and seasonal pest invasions.
What payment options do you accept?
We accept major credit cards and offer flexible payment arrangements for our pest control services, with special promotions available for new clients and bundled service packages.
Videos
Reviews (40)
Tom Ajello
Jun 18, 2022
Report
Critical: Professionalism, Punctuality, Quality, Responsiveness, Value We have been working with Amtech for years they have been responsive they understand our property. Since being acquired by this company the service has become a total disaster. Stay away. Avoid. If I could give less than 1 star I would. Services: Ant extermination, Rodent extermination
Meaghan Hogan
Jun 17, 2022
Report
We have been a customer for almost 2 years. This year they went downhill. No on answers their phone, no one responds to emails, no one returns voicemails. All we get are cancellations and no shows from the exterminators. We spend easily over $1000 on mosquitos, ticks, and are part of their exterminator program for spiders, crickets etc. Definitely switching companies when my contract is up. I also told me parents to use them so now I'm embarrassed they are wasting their money.
They also don't apologize when they finally reach out to you. They justify why they aren't good and that bothers me. They also don't clean up their traps or do a thorough job. We had to call one person back because he only sprayed half the yard. We watched it on camera. Not thorough and unreliable.
They also don't apologize when they finally reach out to you. They justify why they aren't good and that bothers me. They also don't clean up their traps or do a thorough job. We had to call one person back because he only sprayed half the yard. We watched it on camera. Not thorough and unreliable.
Brian Greene
Jun 16, 2022
Report
JP McHale had handled the termite protection for the previous owners of the house, and I met the rep during the closing and got his information. Now that it has been about a year since I moved in, I called and emailed him to talk about some additional services. It took him a few days, but he called to say that someone else from the company would be in touch to schedule an appointment. Now it's 10 days later, and after 3 follow-up emails and texts that have been completely ignored, still nothing. It's clear that they do not care about my business, so I no longer want to do business with them. Terrible customer service!
Bob O.
Jun 10, 2022
Report
I would select a Zero if available. Was a terrific local pest management company for years. Now acquired by a larger private equity-owned company (EQT) customer service is beyond horrible. Appointments are not kept - and customer not notified. Customer service hangs up if they can't resolve. The only time they proactively reach out is when they are trying to renew the annual contract. If you are lucky enough to get someone to service the property, the service technician has never been the same.
They do the absolute minimum when here and no longer look for a long term solution to the problem - as they did when the family used to run a local business. Search elsewhere. Very sorry that the family sold out.
They do the absolute minimum when here and no longer look for a long term solution to the problem - as they did when the family used to run a local business. Search elsewhere. Very sorry that the family sold out.
Gloria L.
Jun 06, 2022
Report
Horrible company; stay away! They acquired Amtech, the wonderful local company that handled my pest control and the ruined it. Customer service is nonexistent. They schedule services and then do not show up, but still attempt to charge you. You can't get anyone on the phone and when you finally do, they are rude and unapologetic for their mistakes. I had zero issues with Amtech, but once JP McHale took over, it went all downhill. I cancelled my service and found another company to work with. Very disappointing!
Matthew Sanchez
May 29, 2022
Report
Great customer service, you get what you pay for. I use JP McHale for stink bug spraying, tic treatment, lawn treatment, Lawn aeration and overseeding. They are not the cheapest but their services are top notch. I could see a big difference in the quality of my lawn since I used them. I am never worried about not getting the services that I paid for. Good all around.
Stacy McKelvey
May 27, 2022
Report
I've worked with JP McHale on many projects since I bought my home last year. They are my annual pest control prevention provider, sealed my home to prevent rodent access, inspected my house for bed bugs, and installed insulation in my basement. The entire team--especially Peter, Amy, Carolyn--are amazing! They are knowledgable, patient when answering questions, and empower me to make my own decisions. I really respect them and the company and trust they will do good work at a fair price. Thanks for taking care of our home! (In our experience, this company is LGBTQIA+ friendly.)
John C.
May 23, 2022
Report
I have a fairly pricey annual contract. I mainly hire them to put powder into carpenter bee holes to kill the larvae. Some mouse traps. Made an appointment weeks ahead asking that they bring the equipment to reach the holes on the second floor dormer which is basically a long pole that you pump the dust upward from a can. I remind them multiple times because this was why I stopped using them years ago at another address.
Today is no different. When I called to make another appointment to do what I asked for today their operator asks me, "Why didn't he have the long pole?" I wondered the same. "If he needs a ladder it will be 50 dollars more plus tax. " Imagine a painter or electrician saying "If I need to bring a ladder it'll cost you more." My mistake to try them again.--John C.
Today is no different. When I called to make another appointment to do what I asked for today their operator asks me, "Why didn't he have the long pole?" I wondered the same. "If he needs a ladder it will be 50 dollars more plus tax. " Imagine a painter or electrician saying "If I need to bring a ladder it'll cost you more." My mistake to try them again.--John C.
Dawna O.
May 18, 2022
Report
This company did a private equity roll up that included my service provider of 20+ years and nothing has gone right since. They never informed us of the change and we went 7 months without being able to contact anyone. They billed me despite a contract being in place and it took weeks to resolve that. I reached out for service to the number I was given with no response. For sure they will now chase volume and sell additional services and the days of personal service by someone who knew our needs will be buried in bureaucracy.
Christine M.
May 16, 2022
Report
McHale acquired the pest company I had been using for over a decade. They didn't show for an appointment I made with them. When I called, they apologized, blamed it on a new system. Second appointment no one showed during the 3 hour window of time. Terrible customer service. When I called again, the rep said she'd add it to my account's notes. It's rarely a good thing when big companies buy out smaller ones.
Laura Orefice
May 06, 2022
Report
Vinny was the technician who came to my house. In more then 15 years with the company he was the best I ever had. Very caring took the time with details and found source of incoming insect that no one ever did. Only Vinny knows how to do the job professionally and well. Please send him again and no one else. Service: General pest inspection
Leslie B.
May 05, 2022
Report
Just started with JP McHale, after they acquired Avon, which had previously provided great service. I was able to work out a continuing service contract as opposed to a brand new inspection. Maybe they will earn 5 stars!
Elizabeth McElroy
Apr 28, 2022
Report
We are in a rental home that is overrun with spider crickets. JP McHale has been wonderful in their continued attention to detail in getting rid of these for us. We have had four different technicians and each has been great! Services: General pest inspection, Bug & insect extermination
Don Thorn
Apr 22, 2022
Report
We had a cricket invasion and I was using store-bought sticky baits, but they kept coming. The day after McHale's visit I saw many dead crickets on the garage floor. It looks like their service was immediately effective. The technician, Greg, was easy to work with and thorough. Services: Bug & insect extermination, Rodent extermination
Debbie Drago
Apr 19, 2022
Report
JP McHale has been servicing condominiums I manage. They are professional, friendly and have solved any issues that arise. I will always recommend them. They are the best at what they do. Services: General pest inspection, General wildlife removal
Philip McSpedon
Apr 17, 2022
Report
The performed services have been questionable in regards to the attention we as the homeowners feel it should be. We have 2-1/2 acres, most of which is grass and we pay to have the property sprayed for ticks. The tech was there yesterday for what seamed to be 10-15 minutes. Not nearly enough time to apply the tick repellent on the entire grass area. We have been a customer for 14 or 15 yrs with many different services to our account. We would just like to feel we're getting our moneys worth. Thank you. Sincerely, Philip McSpedon
Gene B.
Feb 06, 2022
Report
I called the company and they sent a technician out to evaluate the squirrel intrusion into the soffit and attic space of my one story cabin. No ladder, no examination of entry point and I was given a written proposal for work at a fee of $1,500, No trapping of the squirrel was included. Other pest management services gave an estimate of $170-$300 depending on the number of squirrels and holes to be repaired This was so outrageously exaggerated a cost I could only conclude it to be considered an abuse of a senior citizen or a scam.
Jeff Altorfer
Nov 19, 2021
Report
I wish no one ever had to use an exterminator and I'm sure every single one leaves behind a horrible toxic legacy for society at large to clean up, after they make their privatized profit, BUT JP & family and their crew have always educated their people, sent them for training, did IPM long before anyone knew what it was, and have always been professional in 35 years of working with them on both private and residential jobs. If you HAVE to use one, these folks are among the best. Smart and capable.
Mara Der Hovanesian
Oct 04, 2021
Report
I am a Westchester customer of 10-12 years. The quality of the technician staff has dropped dramatically: I had the same technician for 8 years and the last two years, I've had six technicians. The last one started probing me with personal questions. Meantime, nobody checked the bait stations and as a result, I had an infestation. I called to make an appointment for the technician to return, and the manager cancelled it--without telling me.
I sent notes and emails and phone calls to complain -- no one returned my call. I called back until I could get someone to understand why I wanted to cancel my service. I had to hire Terminex to take care of my pest problems. I was finally told I would get a pro-rated refund. That was three weeks ago. This week, I got a renewal notice. Business is under new ownership which may explain it - they are cutting corners and unprofessional.
I sent notes and emails and phone calls to complain -- no one returned my call. I called back until I could get someone to understand why I wanted to cancel my service. I had to hire Terminex to take care of my pest problems. I was finally told I would get a pro-rated refund. That was three weeks ago. This week, I got a renewal notice. Business is under new ownership which may explain it - they are cutting corners and unprofessional.
Rachna V.
Sep 24, 2021
Report
I used a one time service & no questions asked and they came and did their job. unlike other companies who pester you for year long treatment. i will only go to them for future treatments.
Even S.
Aug 21, 2021
Report
Everyone I spoke to Peter, Bruce, Tanya, Mickey, Steven, Isaac, Josh, the list goes was professional and courteous. Once they explained how some insects have multiple generations in a year, their proposal for multiple visits made sense. Pricing was fair for h residential extermination service.
Parker Tango
Aug 01, 2021
Report
My experience with the technician was very good. He was professional, knowledgeable and friendly and provided a thorough service to my property. My experience of the customer service folks was disappointing, on all but one of the occasions I had occasion to contact them. Scheduling has been a challenge with long wait times for visits. Reliability of the technician visiting on the day of the appointment has been a challenge. Helpfulness and professional courtesy of the customer service folks has been a challenge. On balance, I would not recommend this firm chiefly due to the poor customer service I have experienced.
Greg Nikel
Jul 31, 2021
Report
JP McHale provided excellent timely service. We have an annual contract with them. After our dog had an allergic reaction to a yellow jacket sting, we located the nest, called them and they came same day. They inspect our house and property three times a year. Their customer service on the phone is excellent. The technicians are extremely knowledgeable. Highly recommend them.
Frederick Kantor
Jul 31, 2021
Report
I have been using their service for almost 20 years now. Kim in the Long Island office is unbelievable. I hope headquarters appreciates her herculean efforts to keep customers happy. I have NEVER had even one problem with the office. They come as quickly as they can and always provide the best service. I have been using them not only for preventative maintenance but for bees, ants, rats, ticks and mosquitos as well. And JP McHale has won every time! : I highly recommend.
John Levetown
Jul 28, 2021
Report
I'm a contractor and have worked along side McHale for decades. The service workers are always super respectful. Now in my own home- I bought a vacant home that had a terrible mouse problem. McHale cleaned it up in 2 visits. Their email system, customer service, and overall logistics are second to none. And they are priced well! I wish every service was as reliable and smooth as them.
Rita S.
Jul 24, 2021
Report
Have been using them for several years, their service and declined to the point where I had to find another service. Had a terrible month issue and it took 3 visits and 3 months only to have another company come in and tackle the issue within one visit.
Sherry G.
Jul 06, 2021
Report
I am canceling my contracts with this company! Their service is horrendous. I have an annual contract for pest service AND termite control and they cannot get to my home for a service appointment on a timely basis. I have waited 4 1/2 weeks for an appointment and they arrived at 6:15 today and said they couldn't do anything about the spider mites infesting my terrace (because it is raining) or the huge hornets nest above my terrace (because they didn't bring a bee suit). The company cannot even get their service instructions correct to their workers so that they come prepared to do the job. Pitiful!
Nancy D.
Jul 05, 2021
Report
We signed up for their annual service to get rid of mice and other pests. Neither of which has been taken care of. We have called multiple times and each time a technician comes, weeks after you call, whatever they do DOES NOT WORK. This company charges you without actual Results and then lock you into a contact. Stay far away.
Meg T.
Jun 30, 2021
Report
I use the mosquito service. The technician is fantastic, very prompt and friendly and does a thorough job. I do not see any mosquitos in the yard anymore, some flying bugs, but nothing like the massive attacks we had last year prior to using the service. I like that it is cedar based and not going to poison our water. Will renew again and consider additional services! I'll add, my neighbor uses their lawn treatment and is very happy. We called on his referral. We're all in Marlboro, NY.
Marc L.
Jun 30, 2021
Report
We signed up with JP McHale for the annual plan a few months ago and have been really impressed so far. Our technician Nathan is great, he's thorough, explains everything well, very courteous, super helpful. They follow up with us constantly to make sure we're happy with the service and aren't experiencing continuing or new issues. We use them indoor and outdoor for everything - wasps, carpenter bees, spiders - last time I even asked about clover mites overrunning the back deck and they got that too. Overall everyone's been very responsive and it's been great service. So glad they were recommended to us on NextDoor.
Liane D.
Jun 27, 2021
Report
Canceled my service. Pay $150/ month for tick and mosquito, a tick on my kids, my dog, and my mother in law in my yard that's NOT EVEN WOODED. Mosquito spray does absolutely nothing. Home spray outdoors is useless too, I think the spiders are actually multiplying from it! COMPLETELY DIFFERENT SERVICE. Last year they subcontracted for ticks and they were AMAZING. This year they lost us as customers.
Sophie D.
Jun 25, 2021
Report
We have been w JP McCale for years & love their service. Our service tech Lou is always so detailed, patient and professional. Carmen in the office is a pleasure to work with for our needs. JP McCale has always been responsive & professional. A+
Stacey S.
Jun 10, 2021
Report
We are not renewing the annual service contract we've had for 10 years. Since the company changed hands the service has continued to decline. Impossible to get a rodent service scheduled in less than a 2-3 week wait and when they do come they do the wrong thing. Amy good techs they had have fled the company Bottom line. Don't waste your money
B. B.
May 07, 2021
Report
Caution: Stay far away. Do not subscribe to their annual service. It is a way for them to line their pockets with no actual service. We have been paying for their annual protection for 3+years. We have had our first issue - carpenter bees. With the first appointment, the person was a no show. The second appointment, 3 weeks later, the technician, walked around, treated no area where the bees were, and left.
When I called customer service, they said they could make another appointment -- 2 weeks later. This place is a total fraud Note that the cut/paste recycled reply. Computer generated on their side. I have already contacted your customer service. And the response -- we can come out in a couple of weeks. Instead, you should give me a refund. I contacted another service. They are coming on Monday. Unlike JP McHale, their standard procedure is to actually talk to the customer and inspect the home
When I called customer service, they said they could make another appointment -- 2 weeks later. This place is a total fraud Note that the cut/paste recycled reply. Computer generated on their side. I have already contacted your customer service. And the response -- we can come out in a couple of weeks. Instead, you should give me a refund. I contacted another service. They are coming on Monday. Unlike JP McHale, their standard procedure is to actually talk to the customer and inspect the home
Cj J.
May 05, 2021
Report
I would leave a zero if I could. Called for a home inspection for ants. I was promised a complete inspection and remedy. The tech arrived late and gave an attitude during his visit. He was at my home for a total of three minutes, sprayed in one area and left. I still have an ant problem and was charged an exorbitant amount. I attempted to contact a manager for a week with no answer back. Save yourself the headache and use someone else. Very unprofessional and services are not as described.
Peter P.
Mar 28, 2021
Report
I had a technician from the company come to my house without a mask! He gave my wife a dirty look when she asked him to put it on. Two weeks later the mice were still there alive and well. I called customer service and the manager refused to speak to me.! I am never using them again.
Melissa E.
Feb 02, 2021
Report
The good: they come out when you call and will do repeat visits. They have an app but it was not reliable for scheduling service. The bad: they will call several times to continue annual contract. I was reluctant as the home was going on the market but was assured that I could cancel and get refund for remaining time on contract. I called to cancel one month ago and have not received a refund. I called again to followup.
They recognize the cancellation and am waiting on a callback to see why I haven't been refunded. No one will explain it. They mentioned that they see how many times they have visited and decide if any funds are due back. This was not in any paperwork that I saw and sounds arbitrary. I am out a full years contract and had a fall preventative treatment and just over four months into the annual service when I cancelled. Update: I have since received a phone call and apology from the VP who is going to personally oversee the refund. The technicians do a good job and I'm sorry that the admin side of things left such a poor reflection at the end.
They recognize the cancellation and am waiting on a callback to see why I haven't been refunded. No one will explain it. They mentioned that they see how many times they have visited and decide if any funds are due back. This was not in any paperwork that I saw and sounds arbitrary. I am out a full years contract and had a fall preventative treatment and just over four months into the annual service when I cancelled. Update: I have since received a phone call and apology from the VP who is going to personally oversee the refund. The technicians do a good job and I'm sorry that the admin side of things left such a poor reflection at the end.
Caroline Osinski
After a long search for the right company for pest control in NYC... I finally decided on using RJS Pest. I am beyond thrilled... the team they have from sales to supervisor to technician were straight shooters through and through. Thanks again and highly recommended!
Michael J Maurno
I have never been one to really go out of my way to write a review about companies that I have worked with. That being said, I have worked with RJS Pest in several different hotel properties throughout the years. Hotel Pest control in NYC is not always black and white, and it's crucial that a company is able to respond quickly to issues that come up and also conduct themselves in an extremely professional manner (this is the hotel business after all). I have worked with several other larger companies, and their service did not even come close to what RJS has to offer. When it comes to extermination in NYC - RJS delivers.
Jason Rivera
RJS has offered us great service from the beginning. Anthony is always gracious and extremely accountable. He makes sure all areas are pest free and well maintained. He also makes us aware of problem areas and how to prevent any further issues.