Business Details
31 Years
experience
Emergency
services
Expert Pest Control Services in Virginia Beach, VA
For over two decades, Universal Pest & Termite, Inc. has provided Hampton Roads residents with reliable pest control solutions designed to safeguard their homes and families. As a locally owned and operated business, we understand the unique pest challenges that Virginia Beach, Norfolk, and surrounding areas face. Our services include termite elimination, rodent management, mosquito control, ant treatments, bed bug removal, and crawl space protection. Weve built a reputation on trust, professionalism, and proven resultsearning more than 1,000 five-star reviews from satisfied homeowners who rely on us to protect their properties year-round.We use a targeted Integrated Pest Management system to minimize chemical use while maximizing effectiveness. This environmentally conscious strategy addresses the root causes of infestations, providing long-term protection against unwanted pests. With Universal Pest & Termite, every client receives personalized attention, professional service, and guaranteed results. Our team offers natural and non-toxic pest control options for those seeking a greener approach, ensuring safety for children, pets, and the environment. With more than 100,000 homes treated and protected, we continue to deliver trusted, safe, and lasting pest control solutions across Hampton Roads. Contact us today to schedule your inspection or receive an instant quote.
Services
Termite Control
Ant Control
Rodent Control
Bed Bug Removal
Crawl Space Encapsulation
Mosquito Treatment
Spider Extermination
Pest Exclusion
Inspection Services
Moisture Control
Served areas
- Virginia Beach, Norfolk, Chesapeake, Portsmouth, Hampton, Newport News, Suffolk, WWilliamsburg
Details
- Year established: 1995
Highlights and features
- 20+ years of experience in Hampton Roads pest control
- Family-owned and locally operated since 1995
- Integrated Pest Management specialists with eco-friendly options
- Same-day emergency service available
- 800+ five-star reviews from satisfied customers
Associations and certifications
- BBB A+
Payment methods
- Cash, Checks, Debit cards, Credit cards, Mobile payments, Bank transfers, Financing available
What people say
Friendly, professional, knowledgeable
Excellent job
Great guy
Professional and incredibly nice
Thorough and trustworthy
Services
Home Pest Control
At Universal Pest & Termite, our mission is to deliver safe, effective, and lasting pest control for local homeowners. Using integrated pest management, we reduce unnecessary chemical use while maintaining strong, consistent results. Our licensed professionals ensure that every treatment promotes a cleaner, healthier home free from unwanted pests.
Termite Control
At Universal Pest & Termite, our family-owned company has safeguarded homes for over twenty years with precise termite control solutions. We combine innovative technology and proven strategies to ensure complete protection from infestations. Each treatment is environmentally responsible and guaranteed to maintain your propertys integrity year after year.
Rodent Control
At Universal Pest & Termite, we take Rodent Control seriously by offering a complete system to stop infestations at the source. Our experts locate entry points, apply durable exclusion materials, and implement humane removal methods. We then restore your property through detailed cleaning and sanitizing, ensuring a healthier and more comfortable living space.
Crawl Space Services
Our company presents a full array of crawl-space services, encompassing debris removal and sanitization, full encapsulation with vapor barriers, installation of dehumidifiers and drainage systems (French drain or sump pump), and wood-fungus remediation to safeguard structural integrity. We aim to proactively manage moisture and pest hazards in this crucial space beneath your home. Trust our team to provide professional, long-term solutions that enhance comfort and protection.
People
David Shafer
Senior Technician
David Shafer is a senior technician with Universal Pest & Termite, known for his attention to detail and exceptional customer service. He specializes in rodent exclusion and termite inspections, consistently receiving praise for his professionalism and thoroughness. David's compassionate approach helps alleviate customer stress during pest emergencies, ensuring clear communication throughout the treatment process.
Philip
Technician
Philip is a dedicated technician serving Virginia Beach clients, recognized for his friendly demeanor and expertise in pest control solutions. He focuses on ant and cockroach elimination, using integrated pest management techniques to deliver long-lasting results. Customers consistently highlight his knowledge and thoroughness during quarterly service visits.
Questions
How often should I schedule pest control services in Hampton Roads?
Quarterly treatments are recommended due to our humid climate and year-round pest activity. Homes with moisture issues may benefit from monthly visits.
Are your treatments safe for children and pets?
Yes, we use targeted applications and pet-safe products, focusing on exterior barriers and crack-and-crevice treatments to keep living areas protected.
What's the difference between liquid termite treatment and bait stations?
Bait stations like Sentricon eliminate entire colonies and provide ongoing monitoring, while liquid barriers offer immediate protection but require reapplication every 5-7 years.
Do you offer same-day service for pest emergencies?
Yes, we provide same-day emergency service for urgent pest problems like termite swarms or rodent infestations in Hampton Roads homes.
Why do I see ants after treatment?
New colonies from neighboring properties may appear shortly after treatment. If recurring trails emerge, we'll return at no cost to address missed entry points.
Reviews (19)
Lisa Stewart
Oct 24, 2025
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We had our scheduled treatment today (10/23/25) and I was very pleased with the tech Scott that took care of us. He was on time and extremely polite and conscientious of our needs and concerns. He was also very personable!
Vernissa Thomas
Oct 18, 2025
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David S. was very professional and attentive. He went above and beyond!! He gave me a detailed report of his services and offered additional services that would help. Great experience!!
Linda Callahan
Oct 17, 2025
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I had called Universal for a complimentary inspection too look for a possible raccoon in our attic. We had one when we first moved in and were concerned it had come back Jimmy came out and he did a full assessment. He was efficient and professional and we were so happy to find out the raccoon had not come back. There was a previous stain coming through the ceiling and he told us how to handle it! I would highly recommend this company to anyone who has any concerns!
Shanti Mullen
Oct 14, 2025
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Jimmy is the best. He was very informative professional and quite frankly felt like family. Thank you for having someone like him on the team. He truly cares. Go Jimmy!
Theresa Tyrell
Oct 12, 2025
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David Shafer is very patient and he cares a lot for his clients. I had a great experience getting a lot of work done in my crawl space. They made the process easy and affordable .
Miles Penland
Oct 11, 2025
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Brandon is an absolutely outstanding pest technician! Knowledgeable, professional and conscientious. Focused on delivering customer satisfaction and great service in a timely manner.
Paul Fletcher
Oct 06, 2025
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Scott was very professional, provided a detailed pest control treatment, and knocked down spider webs. Ive been with Universal Pest Control since 2008 and have been very pleased with their treatments.
James Izatt
Oct 04, 2025
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David S. Was very professional and on time. Nailed every question we had and laid additional traps for peace of mind.
Chad Dennis
Oct 03, 2025
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Havent written a review for Universal Pest before, but having had a very positive experience with David today, compels me to say some positive things. First, he could have rescheduled, but he came anyway. Second, when he appeared from under my crawlspace, he tossed out 2 almost whole rolls of plastic that should have been taken and reused by Universal after they did my plastic barrier install. That would have been wasteful!
But David took the effort to lug those things from deep under the house to bring them back to Universal for use! Wow! What a great employeesalvaging that material helps to keep everyones cost down! What a conscientious employee! Third, the information he shared with me about what he saw underneath my house finally helps me to keep a necessary eye on a couple of things. I felt like he was the FIRST inspector to really LOOK at my situation thoroughlyand that is what I PAY FOR. Thank you, David!
But David took the effort to lug those things from deep under the house to bring them back to Universal for use! Wow! What a great employeesalvaging that material helps to keep everyones cost down! What a conscientious employee! Third, the information he shared with me about what he saw underneath my house finally helps me to keep a necessary eye on a couple of things. I felt like he was the FIRST inspector to really LOOK at my situation thoroughlyand that is what I PAY FOR. Thank you, David!
Karen Kelsay
Sep 08, 2025
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Jimmy L has done my yearly inspection for several years. He is always professional, polite & cheerful. He is an asset to the Universal team!
Meg Chisholm
Aug 20, 2025
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David Shafer came by today for our treatment and he was professional, friendly and kind. He remembered servicing our home and was knowledgeable about our concerns. He walked me around the termite baits and explained how the system works. He noticed an additional bait system needed to be installed for optimal protection and installed it quickly. Thank you David for providing excellent customer service and going above and beyond!
Meg Chisholm
Meg Chisholm
Reinaldo Washington
Jul 12, 2025
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David S. Was very good. He helped me out with my problem and gave me great recommendations on what to do in the future. Great guy. He deserves a raise.
Kendall Miller
Jul 04, 2025
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Sean Mays came out today and handled a problem that has been plaguing me for weeks, in 30 seconds. He was so brave in the way he handled the wasp nest on my deck. Universal Pest Control is amazing. im so glad I left my old company and moved to Universal!! Simply the BEST
Kelley Freeman
May 28, 2025
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Extremely happy since starting with them this past year. We don't even see bugs between treatments (like with my old company). Philip is our technician and he is wonderful..friendly, professional, knowledgeable and thorough. I highly recommend them.
Adrian Slagle
Mar 14, 2025
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Philip is the best! He is so incredibly knowledgeable, friendly and professional. He truly cares about his clients and is an expert in his field. He goes above and beyond and gives great tips and tricks about pests and other wildlife. Highly recommend this service and youre lucky if you get Philip as your technician. The customer service when scheduling is also excellent.
Dk M.
Mar 10, 2025
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Huge shout out to Janna who serviced my home for the first time this month. She came out to perform my quarterly pest control service and I couldn't be more impressed with her professionalism. She was very knowledgeable and took the extra time to explain what she was doing. The service is affordable and living on the water in Hampton, quarterly PC is a must. Thanks again Janna! I hope that you are the only one they send to my home in the future. The Akers/Marti Family
Hampton, VA
Hampton, VA
Allison Brown
Mar 09, 2025
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Universal Pests only female pest inspector, Jenna, did a fantastic job! She was not only through, she explained everything to me. Any questions I had, she was happy to explain. Jenna was more than personable, which made me feel comfortable with her in my home. She was professional at all times, and even showed her personal side by loving on my large dog. Universal is lucky to have Jenna!!
Ruben Medalla
Feb 18, 2025
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I have worked with Brandon N. on multiple issues and he has been a pleasure to work with. Universal has offered fair prices and Brandon has done great work for us. Specifically, he has been handling a rodent issue in our crawl space and attic. He has been very communicative and responsive during the work. Additionally, during his quarterly treatments, he has been very thorough and knowledgeable. Overall, hes doing a fantastic job!
Tj Watkins
Apr 16, 2024
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Just wanted to share how great of a job that David Shafer did with my crawl space. Sealed it up super nicely! Was professional, friendly, and on time. Highly recommended.