For over two decades, Universal Pest & Termite, Inc. has provided Hampton Roads residents with reliable pest control solutions designed to safeguard their homes and families. As a locally owned and operated business, we understand the unique pest challenges that Virginia Beach, Norfolk, and surrounding areas face. Our services include termite elimination, rodent management, mosquito control, ant treatments, bed bug removal, and crawl space protection. Weve built a reputation on trust, professionalism, and proven resultsearning more than 1,000 five-star reviews from satisfied homeowners who rely on us to protect their properties year-round.We use a targeted Integrated Pest Management system to minimize chemical use while maximizing effectiveness. This environmentally conscious strategy addresses the root causes of infestations, providing long-term protection against unwanted pests. With Universal Pest & Termite, every client receives personalized attention, professional service, and guaranteed results. Our team offers natural and non-toxic pest control options for those seeking a greener approach, ensuring safety for children, pets, and the environment. With more than 100,000 homes treated and protected, we continue to deliver trusted, safe, and lasting pest control solutions across Hampton Roads. Contact us today to schedule your inspection or receive an instant quote.
Served areas
- Virginia Beach, Norfolk, Chesapeake, Portsmouth, Hampton, Newport News, Suffolk, WWilliamsburg
Business details
- Year established: 2000
Highlights and features
- Family-owned pest control serving Hampton Roads
- Protected over 100,000 local homes with proven solutions
- Comprehensive services: termites, rodents, bed bugs, and more
- Integrated Pest Management prioritizing safety for children and pets
- Natural, non-toxic pest control options available at no extra cost
- Free inspections, same-day emergency service, and guaranteed results
Associations and certifications
- A+ Rated by BBB
Payment methods
- Cash, Checks, Debit cards, Credit cards, Mobile payments, Bank transfers, Financing available
Services
At Universal Pest & Termite, our mission is to deliver safe, effective, and lasting pest control for local homeowners. Using integrated pest management, we reduce unnecessary chemical use while maintaining strong, consistent results. Our licensed professionals ensure that every treatment promotes a cleaner, healthier home free from unwanted pests. 
At Universal Pest & Termite, our family-owned company has safeguarded homes for over twenty years with precise termite control solutions. We combine innovative technology and proven strategies to ensure complete protection from infestations. Each treatment is environmentally responsible and guaranteed to maintain your propertys integrity year after year. 
At Universal Pest & Termite, we take Rodent Control seriously by offering a complete system to stop infestations at the source. Our experts locate entry points, apply durable exclusion materials, and implement humane removal methods. We then restore your property through detailed cleaning and sanitizing, ensuring a healthier and more comfortable living space. 
Our company presents a full array of crawl-space services, encompassing debris removal and sanitization, full encapsulation with vapor barriers, installation of dehumidifiers and drainage systems (French drain or sump pump), and wood-fungus remediation to safeguard structural integrity. We aim to proactively manage moisture and pest hazards in this crucial space beneath your home. Trust our team to provide professional, long-term solutions that enhance comfort and protection.
Reviews (21)
Lisa Stewart
Oct 24, 2025
Vernissa Thomas
Oct 18, 2025
Linda Callahan
Oct 17, 2025
I had called Universal for a complimentary inspection too look for a possible raccoon in our attic. We had one when we first moved in and were concerned it had come back Jimmy came out and he did a full assessment. He was efficient and professional and we were so happy to find out the raccoon had not come back. There was a previous stain coming through the ceiling and he told us how to handle it! I would highly recommend this company to anyone who has any concerns!
Mikerodgers
Oct 17, 2025
Shanti Mullen
Oct 14, 2025
Theresa Tyrell
Oct 12, 2025
Miles Penland
Oct 11, 2025
Paul Fletcher
Oct 06, 2025
James Izatt
Oct 04, 2025
Chad Dennis
Oct 03, 2025
Havent written a review for Universal Pest before, but having had a very positive experience with David today, compels me to say some positive things. First, he could have rescheduled, but he came anyway. Second, when he appeared from under my crawlspace, he tossed out 2 almost whole rolls of plastic that should have been taken and reused by Universal after they did my plastic barrier install. That would have been wasteful! But David took the effort to lug those things from deep under the house to bring them back to Universal for use! Wow! What a great employeesalvaging that material helps to keep everyones cost down! What a conscientious employee! Third, the information he shared with me about what he saw underneath my house finally helps me to keep a necessary eye on a couple of things. I felt like he was the FIRST inspector to really LOOK at my situation thoroughlyand that is what I PAY FOR. Thank you, David!
Karen Kelsay
Sep 08, 2025
Meg Chisholm
Aug 20, 2025
David Shafer came by today for our treatment and he was professional, friendly and kind. He remembered servicing our home and was knowledgeable about our concerns. He walked me around the termite baits and explained how the system works. He noticed an additional bait system needed to be installed for optimal protection and installed it quickly.
Thank you David for providing excellent customer service and going above and beyond!
Meg Chisholm
Thank you David for providing excellent customer service and going above and beyond!
Meg Chisholm
Joseph Keeling
Jul 26, 2025
Reinaldo Washington
Jul 12, 2025
Kendall Miller
Jul 04, 2025
Kelley Freeman
May 28, 2025
Adrian Slagle
Mar 14, 2025
Philip is the best! He is so incredibly knowledgeable, friendly and professional. He truly cares about his clients and is an expert in his field. He goes above and beyond and gives great tips and tricks about pests and other wildlife. Highly recommend this service and youre lucky if you get Philip as your technician. The customer service when scheduling is also excellent.
Dk M.
Mar 10, 2025
Huge shout out to Janna who serviced my home for the first time this month. She came out to perform my quarterly pest control service and I couldn't be more impressed with her professionalism. She was very knowledgeable and took the extra time to explain what she was doing. The service is affordable and living on the water in Hampton, quarterly PC is a must. Thanks again Janna! I hope that you are the only one they send to my home in the future.
The Akers/Marti Family
Hampton, VA
The Akers/Marti Family
Hampton, VA
Allison Brown
Mar 09, 2025
Universal Pests only female pest inspector, Jenna, did a fantastic job! She was not only through, she explained everything to me. Any questions I had, she was happy to explain. Jenna was more than personable, which made me feel comfortable with her in my home. She was professional at all times, and even showed her personal side by loving on my large dog. Universal is lucky to have Jenna!!
Ruben Medalla
Feb 18, 2025
I have worked with Brandon N. on multiple issues and he has been a pleasure to work with. Universal has offered fair prices and Brandon has done great work for us. Specifically, he has been handling a rodent issue in our crawl space and attic. He has been very communicative and responsive during the work. Additionally, during his quarterly treatments, he has been very thorough and knowledgeable. Overall, hes doing a fantastic job!
Tj Watkins
Apr 16, 2024