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50+ Years
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Emergency
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Your Trusted Pest Control Partner in Jacksonville, FL
Founded in 1928, McCall Service has evolved from an ice and coal delivery company into a trusted leader in pest management solutions. Our family-operated business prioritizes treating employees and clients as family, delivering tailored residential and commercial services across Florida. With Quality Pro Certification and partnerships within the Rollins Family of Brands, we combine technical expertise with a commitment to protecting public health and property. Our team of certified professionals addresses diverse pest challenges, from termites to wildlife removal, while maintaining a 4.7-star rating through 1,000+ Google reviews.

We emphasize continuous innovation, geographic expansion, and community impact through affiliations with organizations like the National Pest Management Association. Customer satisfaction remains our highest priority, backed by a guarantee to resolve concerns at no additional cost. Our 95-year legacy reflects a dedication to solving day-to-day pest issues while safeguarding clients' brands and environments.
Services
Pest Control Termite Control Mosquito Reduction Wildlife Removal Bed Bug Control Crawl Space Solutions Attic Insulation Real Estate Services Commercial Pest Management Mosquito Treatment
Details
  • Year established: 1928
Highlights and features
  • Family-operated since 1928 with 95+ years of local expertise.
  • Quality Pro Certified technicians for residential and commercial pest solutions.
  • Same/next-day service available across Florida's major cities.
  • 4.7-star rating from 1,000+ verified Google reviews.
  • Customer satisfaction guaranteed with free re-service commitments.
Associations and certifications
  • Quality Pro Certified
What people say
Thorough job Wonderful experience Absolute gem Excellent job Great customer service
Services
Pest Control
Our ongoing pest control program targets ants, spiders, roaches, and more. We use targeted treatments for both interior and exterior infestations, focusing on long-term prevention. Commercial and residential clients benefit from customized plans tailored to local pest pressures in Florida.
Termite Control
We offer comprehensive termite protection for drywood and subterranean species. Our services include spot treatments, ongoing monitoring, and structural safeguards. Certified technicians use advanced methods to prevent costly property damage while adhering to industry regulations for residential and commercial properties.
Mosquito Reduction
Our 12-application mosquito treatment targets breeding sites and adult populations. Monthly services reduce mosquito activity across properties, allowing safer outdoor enjoyment. Treatments are specifically adapted to Florida's climate, where pests remain active year-round.
Wildlife Removal
We handle nuisance wildlife like raccoons, squirrels, and rodents through humane removal and prevention. Services include identifying entry points, securing properties, and ensuring safe animal relocation. Our experts follow ethical practices while protecting homes from damage and health risks.
Bed Bug Control
Proven bed bug solutions address infestations in residential and commercial spaces. Our technicians use specialized heat treatments and chemical applications to eliminate pests at all life stages. Follow-up services ensure complete eradication while minimizing disruption to clients' daily routines.
People
Josh Cooksey
General Manager
Josh Cooksey leads McCall Service's daily operations, ensuring exceptional service delivery. With deep expertise in pest management, he oversees technician training and client satisfaction initiatives while maintaining the company's family-oriented values.
Steven Leavitt
Group President of Rollins Brands
Steven Leavitt directs McCall's strategic growth as part of the Rollins Family of Brands. His leadership ensures access to national resources while maintaining local service excellence. He focuses on expanding pest management innovations across the Southeastern United States.
Bobby Williams
Specialist
Bobby Williams is a certified pest control specialist known for thorough inspections and clear client communication. With extensive experience in Florida's pest pressures, he delivers tailored solutions for residential clients, earning consistent five-star reviews for professionalism.
Bill Draper
Technician
Bill Draper provides expert pest management services with a focus on customer education. His attention to detail and efficient service execution have made him a trusted technician for both residential and commercial clients across Jacksonville's service areas.
Charlie Fine
Expert Technician
Charlie Fine specializes in complex pest identification and treatment planning. His technical knowledge and punctual service have earned recognition from clients needing precise solutions for challenging infestations, reflecting McCall's commitment to certified expertise.
Questions
What areas do you service?
We provide pest control services across Florida, including Gainesville, Jacksonville, Ocala, Orlando, Tallahassee, and Tampa.
Do you offer emergency pest control?
Yes, we provide same or next-day service for urgent pest control needs across all service areas.
What makes McCall different from other pest control companies?
As a family-operated business since 1928, we combine generational expertise with Quality Pro Certification and a 4.7-star reputation from 1,000+ reviews.
How can I identify a pest problem?
Submit a photo through our website or call 888-409-0938 for expert pest identification and tailored treatment recommendations.
Do you offer payment plans?
We provide value bundles with savings up to 15% when combining multiple services like pest, termite, and mosquito control.
How long does a typical treatment take?
Most residential treatments take 1-2 hours, with commercial services varying based on property size and infestation complexity.
Videos
Reviews (7)
Bonnie Jones-Wight
Jun 19, 2022 Report
Kaleb was absolutely fantastic. He was on-time, everytime. He was very dependable, and knowledgeable. He was respectful of my time, my family, my dogs, and my property. I will definitely stick with McCall and would prefer Kaleb to service our home everytime. I have only great things to say about him and the company! 5 stars! Services: General wildlife removal, Nuisance animals, Rodent extermination
Debbie Dubey
Jun 09, 2022 Report
We had raccoons get into our attic and set up house. Super messy, destructive and noisy. They came out immediately when we called. Kaleb our technician fit us in after a long day of work so we could get started before the weekend. He kept us updated even when we couldn't be at home by checking the house, calls and texts. He worked around a trip we had, two graduations, and a second racoon breaking in on the weekend right before clean up was scheduled. McCalls sealed up entrance spots, repaired damage, cleaned out the whole attic(by hand, Yuck), sanitized, and put in new insulation. Kaleb coordinated everything from beginning to end, and Chelsea, at their office, dealt with our many scheduling issues and last minute changes. Every worker I met was polite, pleasant, professional and very thorough. They made a very difficult situation much easier.
John Gilliland
Apr 08, 2022 Report
I have been a customer of McCall for 17 years, and until today, have had a good experience with them. I use their lawn service, termite control and pest control. Today, 04/01/22, I had a first call pest control appointment. For the past 17 years, the tech would arrive between 800 and 815. Today, the tech arrives at 9:30, an hour and a half late! No one from the office, or the tech, called me about tech arriving late.

The tech said he had to change out chemicals. However, when I talked with his manager, she told me that there was a team meeting which caused the delay. So, pick your excuse. I told the manager that this was very poor customer service and someone should have called me. No one apologized for the delay. The tech said he wasn't allowed to call customers. My previous tech would call sometimes if he was running late.

The tech started laughing at my exasperation, and I told him to leave. Rudeness, I will not tolerate. Ever since Rollins bought out McCall, the service has deteriorated. My one star, above pertains just to Pest Control. My experience with lawn service and termite service has been good so far. I hope it continues.
Kayla Carroll
Mar 27, 2022 Report
The Customer Service and Sales Team are so friendly, professional and prompt. I have called for service on my own home as well as my mothers multiple times. I spoke to Kelly most recently and she was wonderful. I signed my contract and she scheduled my service very quickly. She explained everything I needed to know about the sales process and the service process. 10 minutes after I got off the phone with Kelly, James called me to confirm everything. He was able to work around my schedule and made the process of a Sentricon install very, very easy. I love McCall and recommend them to anyone that will listen.
Caroline Welch
Feb 15, 2022 Report
After a few weeks of hearing some sort of very loud animal scratching in my walls and having raccoons coming and terrorizing my backyard, I decided to call McCall for help. I ended up having raccoons, an armadillo and rodents. thankfully all of the animals were identified, humanely removed and the entire house was secured, as I had many entry points that I didn't even realize weren't secure. Thankfully after a few weeks of trapping, my animal problems disappeared.

Well worth every penny spent and I am grateful to Jacob for his hard work to make the exclusion mechanisms as "pretty" as possibly and communicating promptly. I use McCall for my routine termite bond as well and have no complaints!
Laura Jo Brunson
Jan 19, 2022 Report
Our condo complex is adjacent to a nature sanctuary, and squirrels were trying to take up residence in the attics. We had no problem after McCall's initial device but Shawn made 3 follow up checks to be absolutely sure all was good. He was polite, focused, professional. Service: Nuisance animals
Effie Clark
Jan 16, 2022 Report
I have used McCall's for several years now for my pest control and have never had any issues. Morgan Fowler was my tech and he was great. He was always on time, polite and knowledgeable about bugs. I also found the rates to be reasonable. Services: Hornet & wasp extermination, General pest inspection, Cockroach extermination, Ant extermination