Business Details
30 Years
experience
Emergency
services
Trusted Pest Control Services in Dallas
HomeTeam Pest Defense has built a legacy of trust and innovation since its founding in 1996. As a leader in residential pest management, we prioritize people-first values, combining cutting-edge solutions like our proprietary Taexx Built-In Pest Control System with a commitment to customer satisfaction. Our team of trained professionals delivers nationwide service, offering guaranteed pest, termite, and mosquito control solutions tailored to both new construction and existing homes. With over 25 years of experience, 50+ branch locations, and 2,000+ employees, we maintain rigorous standards through ongoing training, background checks, and drug screening to ensure safety and reliability.Our 6-Point Advantage service protocol provides comprehensive protection, including perimeter treatments, entry point reinforcement, and advanced monitoring systems like Sentricon Always Active Technology. Recognized for environmental stewardship through awards like the EPA's Presidential Green Chemistry Challenge, we combine technical expertise with community engagement through initiatives like our Servant Heart program. Our transparent operations and 24/7 customer support reflect our mission to deliver a delightful experience every time, for a lifetime.
Services
Pest Control
Termite Control
Mosquito Control
Sentricon Termite Treatment
Borate Wood Treatment
Details
- Year established: 1996
Highlights and features
- We offer 24/7 personalized customer support
- Our team consists of certified experts with extensive experience
- We provide on-going training and perform background checks on all employees
- The service is convenient since you don't have to be home after the first treatment
- We are ISO 9001 certified for quality management
Associations and certifications
- Presidential Green Chemistry Challenge Award
What people say
Excellent customer service
Knowledgeable technicians
Prompt service
No pest issues
Great experience
Services
Pest Control
Our comprehensive pest control service targets common household pests including ants, spiders, cockroaches, and wasps. Using both conventional treatments and our proprietary Taexx Built-In System, we create protective barriers around properties. Technicians follow a 6-Point Advantage protocol that includes perimeter treatments, entry point reinforcement, and cobweb removal, with guaranteed results and free re-service between scheduled visits.
Termite Control
Professional termite protection combining soil treatments, borate wood preservatives, and Sentricon Colony Elimination Systems. Our $1 million termite warranty covers repair costs if infestation occurs after treatment. Services include pre-construction prevention and Sentricon Always Active technology for continuous monitoring and elimination of subterranean termite colonies.
Mosquito Control
Customized mosquito reduction programs targeting breeding sites and resting areas. Our two-phase treatment combines adult population control with growth regulators in standing water sources. The service includes property inspections, targeted applications, and personalized prevention recommendations to create mosquito-free outdoor spaces for residential properties.
Taexx System
Patented in-wall pest control network installed during construction. The system allows technicians to treat properties without interior access, maintaining effectiveness for extended periods. Ideal for new home construction, this solution provides ongoing protection through strategically placed treatment ports connected to wall voids throughout the structure.
Sentricon System
Advanced termite detection and elimination system using bait stations around property perimeters. The Always Active technology continuously monitors for termite activity, delivering bait that eliminates colonies at the source. Proven effective in over 60 scientific studies, this non-invasive solution protects structures without trenching or chemical injections into the ground.
Questions
What pest control services do you offer?
We provide comprehensive pest control including general pest management, termite treatment, mosquito reduction, and specialized programs for scorpions, earwigs, and other common household pests.
Do you offer termite warranties?
Yes, we offer a $1 million termite warranty covering retreatment and repairs if termite damage occurs after our treatment.
Are your technicians trained and certified?
All technicians undergo ongoing training, background checks, and periodic drug screening to maintain our high service standards.
How often should pest control be done?
Most homes benefit from quarterly treatments, though frequency may vary based on pest type, infestation level, and environmental factors.
Can I be home during treatments?
Our Taexx Built-In System allows treatment without being home after the initial service visit.
Do you service new construction?
Yes, we work directly with homebuilders to provide pest prevention solutions including borate wood treatments and Sentricon termite monitoring systems.
Videos
Reviews (7)
Madison G.
Apr 29, 2022
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Horrible horrible customer service. I called and told them I wanted to re-up my year contract for pest control, paid nearly $400 and was left another bill at my door yesterday. Called the office to ask why I was billed and apparently they renewed my service for termite control only, was told pest control was another $375. I told them the rep I spoke to told me my price was everything included, I was told I was lying because their rep would never say that (I have my husband as a witness to the initial phone call) and then my husband was hung on up by a girl claiming to be the office manager, when the call before that she transferred me to the actual manager who is a man. Completely rude and unprofessional people who lie to customers. I would never use them again, extremely shady!
Joanne H.
Feb 18, 2022
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Just had technician, Michelle, working next door, offer to move a Sentricon head for me. ( it was under a new gutter downspout) as a HomeTown client I was not even on her schedule today but she offered unsolicited to move it for me. Love the positive attitude and thoroughness of this company. Thank u for ur time and for ur smiles this morning, Michelle!
Carol O.
Nov 01, 2017
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Very professional and committed to doing the job correctly. Phillip is very motivated to be informative, educational and proactive. Willing to take the time to answer any questions and provide quality service.
Gary R.
Oct 26, 2017
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Excellent! Scott is very thorough and always checks with us when he arrives to discuss any issues. We have used Home Team for 12 years.
Mike S.
Aug 29, 2017
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A true commitment to keeping our house bug free. Reflected by the technician. He goes out of his way to make things rite
Heather R.
Jun 17, 2017
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Holly is super helpful and has amazing customer service! Hometeam has been spraying my home for over 15 years! Love the hometeam family!
Kevin & Susan S.
Mar 21, 2017
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I couldn't be any more satisfied with the service that HomeTeam Pest Defense has provided. They are ALWAYS very attentive to our needs and extremely responsive with their actions. Their technicians are TOP NOTCH! Always very friendly and professional, they go out of their way to make sure we're taken care of and that we feel comfortable with the service they provide. Simply put, I have found my long-term pest control company. Thanks, HomeTeam Pest Defense!
