Business Details
26 Years
experience
Emergency
services
Trusted Pest Control Services in Charlotte, NC
Founded in 2000, City Wide Exterminating has established itself as a trusted leader in pest control services across Charlotte, NC, and surrounding areas. As a family-owned and women-owned business, we combine over two decades of experience with a commitment to environmentally responsible practices, ensuring the safety of families, pets, and the community. Our team of certified professionals delivers tailored solutions for residential and commercial clients, addressing infestations ranging from common household pests to complex wildlife removal. We prioritize customer satisfaction through 24/7 emergency services, a 100% service guarantee, and ongoing education to stay at the forefront of industry advancements. Our dedication to quality has earned us long-term client relationships and recognition as a top pest control provider in North Carolina.
Services
Pest Control
Emergency Pest Control
Ant Control
Bat Control
Bed Bug Treatment
Bird Control
Cockroach Control
Mosquito Control
Rodent Control
Termite Control
Details
- Year established: 2000
Highlights and features
- We offer over 20 years of local pest control expertise in Charlotte, NC.
- Our team uses environmentally responsible, EPA-approved pest control products.
- We provide 24/7 emergency pest control services with rapid response times.
- Our service guarantee ensures pest-free results with no additional cost if re-treatment is needed.
- Family-owned business prioritizing personalized service and community trust.
What people say
Products really work
Always there to help
Go above and beyond
Top-notch service
Highly recommend
Services
Pest Control
Our comprehensive pest control services target common household pests like ants, spiders, and cockroaches while preventing future infestations. Using EPA-approved products, we create customized treatment plans for homes and businesses. Our technicians conduct thorough inspections to identify entry points and apply barrier treatments that protect properties year-round, ensuring safe environments for families and pets.
Bed Bug Treatment
Specialized bed bug treatments combine heat therapy and chemical applications to eliminate infestations at all life stages. Our certified technicians use whole-home heat treatments reaching 135F to destroy eggs and adults. We guarantee results with follow-up treatments included in our 30-day warranty, ensuring complete eradication while protecting your property's value and your family's comfort.
Wildlife Removal
Professional wildlife removal services address nuisance animals like bats, raccoons, and squirrels through humane exclusion methods. We install one-way exclusion devices that allow animals to exit but not re-enter, followed by structural repairs to prevent future intrusions. Our process includes attic restoration and odor elimination to ensure safe, permanent solutions for homeowners.
Termite Control
Advanced termite control solutions protect properties from structural damage using liquid termiticides and baiting systems. Our licensed technicians perform detailed inspections to identify infestation extent, then implement targeted treatments that create protective barriers around buildings. Regular monitoring ensures ongoing protection against these destructive pests.
Mosquito Control
Custom mosquito control programs reduce populations through habitat modification and targeted treatments. We apply EPA-registered insecticides to breeding areas while educating clients on eliminating standing water sources. Our seasonal treatments create safer outdoor environments for families and businesses in Charlotte's humid climate.
People
Ashley Morrison
President
Leading City Wide Exterminating as President, Ashley Morrison drives strategic growth while maintaining the company's commitment to exceptional service. With over two decades of industry experience, she focuses on operational excellence and community engagement, ensuring the company continues its mission of protecting North Carolina families through superior pest control solutions.
Chris Hunnicutt
Vice President
As Vice President, Chris Hunnicutt oversees daily operations and service delivery excellence. With extensive technical expertise in pest management, he ensures all treatments meet the company's high standards for effectiveness and environmental responsibility while maintaining strong relationships with commercial clients across the Charlotte region.
Dylan Morrison
Director of Operations
Dylan Morrison, an Associate Certified Entomologist, directs operational strategy and technician training programs. His specialized knowledge in pest biology enhances treatment protocols, ensuring scientifically sound solutions that deliver lasting results while maintaining compliance with all regulatory standards for pest control practices.
Questions
What types of pests do you handle?
We treat all common household pests including ants, bed bugs, termites, rodents, and wildlife. Our services also cover mosquitoes, cockroaches, and specialized infestations requiring expert intervention.
Do you offer guarantees for your services?
Yes, we guarantee pest-free results with no additional cost for re-treatment within service agreement periods. Our annual plans include unlimited follow-up visits at no extra charge.
How quickly can you respond to emergencies?
Our 24/7 emergency service ensures technicians arrive within 24 hours of contact for urgent pest issues like snake removal or severe infestations affecting homes and businesses.
Are your treatments safe for pets and children?
We use EPA-approved products applied by trained professionals to ensure safety. Our technicians provide specific guidance about precautions for pets and family members during treatments.
What payment options do you offer?
We accept major credit cards and offer financing options for comprehensive pest control plans. Custom payment arrangements are available for commercial clients with ongoing service needs.
How often should pest control be done?
Most residential properties benefit from quarterly treatments, while commercial facilities often require monthly maintenance. Our specialists recommend customized schedules based on property type and local pest activity patterns.
Videos
Reviews (46)
John McLaughlin
Jun 08, 2022
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Shelly arrived as scheduled, performed work and answered questions that I had in a professional manner. Would happy to have him return to complete any further work. Service: Bat extermination
Mary Deal
Jun 03, 2022
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Shelley did an awesome job for us! He was very professional, knowledgeable and personable while explaining everything abt our issue. He took care of the first part and will come back later to complete the work. We will definitely recommend him! Service: Bat extermination
Lysa
May 26, 2022
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Shelley was efficient, friendly & extremely helpful in removing the massive bird problem I had going on in my vent. I would absolutely recommend this company for any type of safe wildlife removal. I would recommend Shelley & request him as well! Thank you. Service: General wildlife removal
Catherine Wilkerson
May 23, 2022
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I chose City Wide based off a recommendation from my parents who have been customers since they opened business. City Wide has been great with taking care of my pest issues, including very unwelcome mice. They are very responsive, have great customer service, and the technicians are knowledgeable and prompt. Highly recommend!
Amanda Jett
May 20, 2022
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City Wide has the best value for termite and pest control in Charlotte! My technician, Nicolette, is always smiling, prompt and very professional. She is thorough in her work and the quality is fantastic. Highly Recommend Services: General pest inspection, Termite inspection
Jane Ellen Huneycutt
May 18, 2022
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Our technician, Tonya, went beyond the call of duty! Not only did she exterminate our home thoroughly but she cleaned up after my dog who had an "accident" in the house. She was WONDERFUL! Service: Termite extermination
Patricia Loy
May 16, 2022
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Tonya with City Wide is professional, timely, and thorough. She keeps our event venue pest-free! I highly recommend City Wide! Service: Bug & insect extermination
Angela Furr Abbatiello
May 12, 2022
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Tonya was my technician, always very professional, knowledgeable and friendly. I use City Wide Exterminations for monthly services as well as yearly checks for my home, I am very pleased with the company. Always on time, stays in touch with reminders and they use high quality products. I'm Very Happy ~Bug & Mosquito Free! Services: General pest inspection, Home inspection, Bug & insect extermination, Spider extermination, Flea & mite extermination, Termite inspection, Mosquito extermination
Courtney Swain
May 06, 2022
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City Wide is always professional and helpful! Grateful for Tonya and the all technicians who have helped to give us a piece of mind over the years. Thank you! Service: General pest inspection
Aya W.
Feb 18, 2022
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Made an appointment online but also spoke with the ladies on the phone and via text. Overall easy to communicate. I had them come out for the initial visit and the bug person was nice and explained everything. I would recommend this company. So far so good.
John H.
Jan 31, 2022
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Great service, great follow up, very pleased with the workmanship. Nice people to deal with, very professional!
John Durr
Nov 26, 2021
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Best company we have used yet. Always prompt on any issues that show up, every service on time. No complaints or critters.
Walter Austin
Sep 15, 2021
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City Wide is always on time. They are very quick to respond and someone on site to address our needs. Services: Termite inspection, Termites, Ants
Lesley Lasalle
Sep 06, 2021
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My mom started using City Wide over 20 years ago so when we bought a house, they came just to do a sort of maintenance to keep bugs from coming. We have never had an issue and City Wide is a big part of that. They have always gone above and beyond for us!
Catherine Velasquez
Aug 17, 2021
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They come every 3 months and are always professional and friendly! Very punctual and easy to get in contact with. Definitely recommend them! Service: Spiders
Eric Deitrick
Aug 04, 2021
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Always wonderful service from City wide. Nicolette introduced herself today and performed our mosquito treatment. We have an outside project going on which it is muddy in certain spots, she literally took her shoes off to go into our backyard which has asto turf and travertine so she wouldn't track mud onto it. Now that is what I call customer satisfaction and employees caring about other people's property. Thank you again to your company and all of its employees who have always done a great job for us.
Michael G.
Jul 28, 2021
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I reached out to City Wide Exterminating as I needed a WDIR for a home refi. They were properly responsive and friendly over the phone in my follow-ups. To top it all off, when Simon showed up, he was respectful (wearing mask without being prompted), did all the right things when entering & inside my home, and communicative (but not overly so) being clear with what he needed to do.
Randy R.
Jul 22, 2021
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City Wide Exterminating has a great team that cares about keeping your home clean and bugless. Jason was always prompt and very helpful explaining and answering questions/concerns. I would highly recommend adding this service to your home for a good piece of mind. Thanks everyone at Locut City Wide Exterminating.
David Old Dave Goldstein
Jul 21, 2021
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We have used Citywide for over two years. They are very professional. We have the same technician every visit. Their products really work. No insects in the house and no fire ants in the yard. What more could you want.
Kevin Harkey
Jul 15, 2021
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This is a very reliable company. We have them coming every 3 months and they are right on time. They have never missed an appointment and always call us before coming. They are very nice over the phone if you have to call them for something. They are always there to help any customer. Services: Rodents, Fleas or mites, Spiders, Cockroaches, Ants
Randy Satterfield
May 21, 2021
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I have known and used Citywide for many years. It is very nice to work with a family owned business who takes care of you and is responsive to any request. If their rep comes out and you have a question they are always very patient in explaining what they are doing and how it will work. I HIGHLY recommend this company for your home or business.
Marion P.
Feb 12, 2021
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We contracted with City Wide Exterminating in Locust NC when we retired and relocated from NY. Jason is our technician and he is the best! Very thorough and knowledgeable! He is always available when we need him and shows up promptly! He is very personable and great customer service skills! Highly recommend them and we have to some of our neighbors
Deborah E.
Jun 17, 2019
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I called city wide because I thought I had bed bugs. Turns out I had poison ivy. Dylan came when he said he would. He performed a thorough and professional inspection. Even though he didn't find any bed bugs he left me some traps and told me. How to use them. Also, the inspection is good for 30 days. I would use City Wide Exterminating again.
Ruth M.
May 06, 2019
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Citywide is an excellent exterminating and wildlife company. I have worked with Robert for over 20 years, and then Chris & Dylan (& excellent office team) since Robert expanded. I am thrilled that this company has succession with equally as honest, good-hearted people as Robert. This company is of the highest integrity: they explain, are honest, do not make promises they cannot keep (especially related to wildlife, bugs - they are nature's creature, we cannot control everything that happens related to nature!). I refer friends and give Citywide the highest recommendation.
James B.
Apr 02, 2019
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I absoLUTEly recommend City Wide Exterminating for folks who want to prevent the creepy crawlies from taking over their homes and getting into their business. From Sandy at reception to Jason coming out to the house, this was a dream job from start to finish. Sandy was incredibly personable and fun, and Jason was efficient and knowledgeable. The service was surprisingly reasonable, and so far, very effective. For a great deal and outstanding service, I recommend City Wide Exterminating, 100%.
Brittany B.
Feb 28, 2019
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Great experience! They were professional and answered all of my questions and concerns. I had a squirrel issue and they handled everything quickly, professionally and even repaired the hole they were entering the house with and it looked perfect! You couldn't even tell it wasn't apart of the original house. THANK YOU!
Adell W.
Jan 12, 2019
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Dear Dylan, Yes you did called and followed up, but no discount was offered. You still offered the same 399 they offered me during the visit. Our disagreement during the visit was that he wasn't great at calculating the rate. I calculated it 3 times to explain the total wasn't adding up. We eventually got it right after calling the company. Plus the service that was offered om the phone was contradicted in person. At that point i choose not to add the monthly plan. During your call you did explain his miscommunication but at that point i had already lost faith. Thanks for following!
Bill Hodgson
Dec 20, 2018
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Ive been using City Wide for years, first for gutter cleaning and termite control and now for squirrels in my attic. Theyve always done a first class job at fair prices. And the folks that have done it, Dylan, Chris, Simon and Zack are first class workmen.
Polly U.
Sep 12, 2018
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Michael was great! He explained the process to us completely. Very knowledgeable, professional, & kind!
Keith Carrigan
Mar 14, 2018
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Dylan and his team are first class! If you've thought about getting someone out to your place, call City Wide in Locust first! They answered all of our questions and then some.
Jeff Fox
Sep 15, 2017
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Great Local Co. with Customer service in mind. Friendly great services and pricing knowledgeable about your needs and what it takes to complete.We will have them take care of all our exterminating needs.
Frank R.
Sep 15, 2017
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Absolutely 100% customer service & customer satisfaction! In today's age--this type of service & company are hard to come by.not here! Extremely helpful, knowledgeable staff & technician. Reasonable rates & just hands down excellent service. So glad I chose City Wide Extermination for my extermination needs! Trust me- you will be too! HIGHLY RECOMMEND! Thank you!
Marilyn M.
May 15, 2017
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I know I have the cleanest house. I would never have thought to see German roaches in my home. It was disgusting. I got several estimates from pest control companies. I decided to use City Wide exterminating company. They are knowledgeable about the cycle of roaches and I was so thankful to be educated on how they multiply and what to do to prevent them. Dillon from city wide is extremely helpful and Michael came out and did an excellent job. I will keep this company from now on to do my pest control. Thank you City Wide exterminator.
Charlotte H.
Oct 27, 2015
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Great. Chris got the entire family of squirrels (5!) out of my attic and humanely resettled them on 300 acres near his house. Totally professional, as is Ashley who answers the phone at the office. Great company.
Elizabeth K.
Nov 26, 2014
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I have known the owner since 1996 when he worked for a larger exterminating company. So excited when he went out on his own. We have been using him quarterly ever since! Great family run business and overall great people. I have referred him to tons of family and friends in the Charlotte area. Can't speak highly enough!
Michael A.
May 28, 2013
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City Wide has provided exterminating services at my home for a few years. I am SO impressed with their professionalism, promptness, friendliness, and overall customer service. They show up when promised, provide quarterly telephone service reminders, and ALWAYS ask if any problems exist. They have truly provided the most consistent customer service of any business with which I have had the pleasure of working. Thank you and you can count on me as a long-term customer. And of course, they always make certain my home is creature-free.
Josh H.
Jul 06, 2012
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I used them as a result of calling 5 of the highest rated pest control companies on Angie's List. City Wide had the pest price on a single inside and outside spraying with no contract. We had a wide variety of bugs popping in from time to time and after the treatment the only bugs we have seen have been dead! The tech was very knowledgeable and professional. I had no problem letting this guy in my house and around my family.
I also had him do a mosquito yard treatment while he was here. I will probably continue using them for the rest of the summer because my kids loved not being mosquito dinner. I will use them again for pest control if I see anymore creepy crawlers.
I also had him do a mosquito yard treatment while he was here. I will probably continue using them for the rest of the summer because my kids loved not being mosquito dinner. I will use them again for pest control if I see anymore creepy crawlers.
Phil and Pam Carter
Citywide has been our exterminator for several years now. They are professionals in every way. Occasionally we have problems with ants and moths and they always take care of any problems we have quickly and effectively. They really do care and they are also just plain nice folks to deal with. They also have a great and reasonably priced scheduled treatment program for your home or business. We are also on the mosquito treatment program and I swear my wife and I have not been bitten once by a mosquito all summer while at home. We highly recommend these great folks!
Tamara Fraser
Had them come out today for an inspection and felt they were very professional and honest . Will be having them back out to do additional services.
Melanie Phillips
Most friendly & reliable exterminating company I've dealt with. I've never had any problems after they come like I've experienced with others. I know we're safe when we're outside, which is very important to me!! Thank you for your commitment to your customers!!
Keri Smith Thomas
Made my backyard liveable last year! It was like a swamp the year before we started getting treatments, the mosquitoes were so bad. I would recommend them to anyone :)
Carol Younger Tate
We've used City Wide Exterminating for ages, maybe twenty years if not longer. I can't sing this company's praises enough. After having Robert all these years I can't imagine ever using one of the big chain companies where you're just a name, if that. The first bug we see, we know Robert's scheduling call is forthcoming. He's like clockwork and we appreciate it!
Justin Edwards
I'm glad we chose City Wide for our pest control needs. We have a spider infestation along with other bugs. Simon Atkinson came out and took care of all our pest needs. He was very professional and detailed!
Taylor Smerconish
DYLAN is 100% legit! He helped us out of a really bad situation. If you have a serious bug problem- you must call these people. Thank you thank you thank you!
Michael Fillion
This company always seems to have an answer for everything! Always friendly and ahead of the bugs. Very glad to have met the technicians that I have so far.
Janet Babaa
We have had these guys out several times for our home and business and they are always very punctual and they get the job done. If you need a pest company that is dependable and effective, call City Wide, you will not be disappointed.