Business Details
50+ Years
experience
Emergency
services
Eco-Friendly Pest Control Solutions
Northwest Exterminating has been dedicated to creating healthier living and working environments since 1951. Founded by the Phillips family in Northwest Georgia, we have built a legacy of over 70 years of excellence in pest and wildlife services. Our commitment to green solutions is exemplified by our proprietary NorPest Green program, which utilizes botanical and earth-based products to effectively manage pests without harsh chemicals. We specialize in termite control, mosquito reduction, wildlife exclusion, and home health solutions like attic insulation and crawlspace encapsulation. Our team operates under the Northwest Way, prioritizing customer satisfaction through our 24 Service Standards and a people-first approach.With service centers across six Southeastern states, we combine third-generation family leadership with cutting-edge integrated pest management techniques. Our EPA-registered HealthySpace sanitization service extends our expertise to combat pathogens while maintaining environmental responsibility. Every solution we deliver is backed by guarantees, including a $1 million termite warranty and same-day service commitments. We invest in continuous technician training and quality control audits to ensure industry-leading service reliability. From residential pest control to commercial disinfection, our mission remains unchanged: to protect homes and businesses through extraordinary experiences and sustainable practices.
Services
Pest Control
Termite Control
Mosquito Reduction
Wildlife Removal
Crawlspace Encapsulation
Attic Insulation
Bed Bug Treatment
Fire Ant Control
Commercial Disinfection
Termite Warranties
Details
- Year established: 1951
Highlights and features
- 70+ years of regional pest control expertise
- Proprietary eco-friendly NorPest Green program
- $1 million termite damage warranty available
- 24/7 emergency service with same-day guarantees
- Certified wildlife exclusion specialists
Associations and certifications
- Better Business Bureau
- Sentricon Always Active Certified
What people say
Effective pest elimination
Professional technicians
Eco-friendly options
Quick response times
Comprehensive warranties
Services
NorPest Green Pest Control
Our proprietary green pest control program uses plant-based solutions to eliminate common pests while maintaining environmental safety. Quarterly treatments target ants, spiders, and rodents using non-toxic methods safe for families and pets. Technicians apply botanical treatments around home perimeters and entry points, creating protective barriers without synthetic chemicals. This service reduces pest populations by 95% while maintaining EPA compliance and sustainability standards.
Termite Protection
We offer advanced termite protection using Sentricon Always Active systems and Bora-Care treatments. Our bait stations eliminate entire colonies while liquid treatments create continuous barriers in soil. All termite services include retreat warranties and repair coverage up to $1 million. Inspections identify conducive conditions and active infestations through moisture mapping and structural assessment. Regular monitoring ensures ongoing protection against subterranean and drywood termites.
Wildlife Removal
Professional exclusion services address nuisance wildlife including raccoons, squirrels, and snakes. Technicians perform comprehensive inspections to identify entry points and damage. Humane removal follows state regulations with relocation assistance for protected species. Exclusion work includes sealing openings, installing chimney caps, and applying deterrents. Post-removal cleaning addresses contamination risks from animal waste and nesting materials.
Crawlspace Encapsulation
Our encapsulation system reduces humidity by 60% using 20-mil vapor barriers and sealed vents. The process includes mechanical drying, mold remediation, and optional dehumidifier installation. Sealed seams and taped joints create continuous moisture protection that improves HVAC efficiency. This service prevents wood rot, pest infestations, and indoor air quality issues by creating a controlled crawlspace environment.
HealthySpace Sanitization
EPA-registered sanitization eliminates 99.99% of pathogens including SARS-CoV-2. Our technicians use electrostatic sprayers to apply hospital-grade disinfectants in commercial and residential settings. Treatment covers high-touch surfaces and common areas with 15-minute reentry time. Optional NanoSceptic antimicrobial skins provide continuous protection on frequently touched objects and surfaces.
People
Brannan Southerland
Commercial Account Executive
Brannan Southerland brings 15 years of pest control expertise to community association management. He specializes in large-scale termite protection programs and customized pest management solutions for HOAs across the Southeast.
Kelly Combs
Real Estate Specialist
Kelly Combs provides real estate transaction support with rapid termite inspections and documentation. Her team ensures timely delivery of NPMA-33 reports and treatment certifications for property closings across six states.
Questions
What pest control services do you offer for homes?
We provide quarterly pest maintenance, termite protection, mosquito reduction, wildlife exclusion, and crawlspace encapsulation using eco-friendly methods.
Do you offer commercial pest control solutions?
Yes, our commercial services include facility pest management, food safety compliance, and HealthySpace sanitization for businesses in multiple industries.
What termite protection options exist?
We offer Sentricon bait systems, liquid termiticides, and Bora-Care wood treatments with warranties up to $1 million in structural damage coverage.
Are your treatments safe for pets and children?
Our NorPest Green program uses botanical ingredients that are safe for families and pets when applied as directed by trained professionals.
How quickly can you respond to pest emergencies?
We provide same-day service for urgent pest issues with 24/7 emergency response available across our service areas.
Reviews (5)
Jakky Tucker
Apr 18, 2022
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Our Service Tech, Courtney, is very prompt and texts before he arrives each time so we can put our dogs up and open the gate. He is quick, friendly and helpful, taking time to chat with me and my husband about any concerns we have. We would recommend his services to all friends and family. Services: Termite extermination, Mosquito extermination, Ant extermination, Spider extermination
Kathleen Ricketts
Nov 24, 2021
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Ive used Northwest for years for termite and pest control. They have always been professional, courteous and most importantly effective. Cory is an awesome technician. Cory is mild mannered, professional yet friendly without being overwhelming, I love that Cory is extremely knowledgeable, loves sharing that knowledge and what he doesn't know he finds out and gets back to me. Cory obviously loves the challenge, loves his job and, I repeat effective so I am able to rest assured that I am pest free!
Customer service is pleasant to work with as well. They exhibit true concern for my needs and are quick to schedule visits in between the quarter. I truly appreciate their services and the ease I experience doing business with northwest.
Customer service is pleasant to work with as well. They exhibit true concern for my needs and are quick to schedule visits in between the quarter. I truly appreciate their services and the ease I experience doing business with northwest.
Mike Hochman
Oct 04, 2021
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I had another company try for over a year to get rid of my German roaches. Northwest came in, had a plan, and they were finally gone after a few short months. Thank you! Service: Cockroaches
Joel E. Natt
Aug 16, 2021
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After 14 years of service by, they decided the Office Manager needed to come and personally attempt to collect from me cause I had made timely payment. The intimidation tactic and MAFIA method are not professional and unacceptable. If they want to win back my service I hope the OWNER will take notice and not a MANAGER to discuss this. Otherwise, they might find me calling the local Law Enforcement next time they step foot on my property.
Pretty Twizted
Aug 04, 2021
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Not a fan of being charged for termite services when they never come to inspect the traps. Glad Covid had me working from home over the past year or so and can see who comes and goes at my house and NW definitely does not stop by but likes to send a bill quarterly for services they do not do. Makes you wonder how many YEARS this had being going on.
