Business Details
21 Years
experience
Your Trusted Pest Control Experts in Jacksonville, NC
Jones Pest Control has been serving Jacksonville, NC since 2005. Our team of trained professionals delivers comprehensive pest control solutions with integrity and dedication. With over 50 years of combined experience, we address termite and pest challenges for residential homes, apartments, condos, businesses, and commercial buildings. Our proactive approach includes annual inspections, timely reminders, and personalized service to ensure customer satisfaction. We prioritize transparency, reliability, and community trust while maintaining a local, owner-operated structure. Services
Flea Control
Moisture Barriers
Mosquito Control
Roach Control
Termite Control
Pre-Treatment
Served areas
- Eastern NC
Details
- Year established: 2005
Highlights and features
- Over 50 years of combined experience in pest control solutions
- Serving residential and commercial properties with tailored treatments
- Prompt response times for inspections and emergency needs
- Transparent pricing with no hidden fees
- Locally owned and operated with personalized service
Associations and certifications
- BBB
- NCPMA
- NPMA
- Richlands Chamber Of Commerce
What people say
Friendly and accommodating staff
Highly recommended by multiple customers
Promptly sent someone out for inspections
Mosquito treatment makes backyard activities enjoyable
No hidden fees for service calls
Services
Mosquito Control
Our mosquito control service eliminates breeding grounds and reduces populations through targeted treatments. We apply EPA-approved solutions to outdoor spaces, creating a safer environment for families and pets. Customers report significant reductions in mosquito activity after our treatments.
Termite Control
We provide comprehensive termite inspections and treatment plans to protect properties from structural damage. Our methods include baiting systems and liquid barriers tailored to each property's specific needs. Annual inspections ensure early detection of potential infestations.
Roach Control
Our roach control service targets infestations through targeted pesticide applications and exclusion techniques. We identify entry points and implement preventative measures to maintain pest-free environments for residential and commercial clients.
Flea Control
We offer complete flea management solutions for homes and pet-friendly environments. Our treatments target all life stages of fleas while ensuring safety for residents and animals. Follow-up visits ensure complete eradication of infestations.
Moisture Barriers
Our moisture barrier installation prevents water intrusion that attracts pests. We apply specialized treatments to foundation walls and vulnerable areas to create protective barriers against moisture-related pest problems.
Questions
What areas do you service?
We primarily serve Jacksonville, Richlands, and surrounding areas in Onslow County, North Carolina.
Do you offer financing options?
Yes, we provide financing options for our pest control services. Contact our office for specific details.
How often should I schedule pest control?
We recommend annual inspections for most residential properties, with additional treatments as needed based on specific pest activity.
What pest control methods do you use?
We employ integrated pest management techniques including targeted treatments, baiting systems, and preventative barriers tailored to each property's needs.
Are your treatments safe for pets and children?
Yes, we use EPA-registered products applied by licensed professionals to ensure safety for families and pets when used as directed.
Videos
Reviews (17)
Stephanie Long
May 31, 2022
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Huge thank you to Chris Jones of Jones Pest Control! Not only did they do a awesome job with our pest inspection but went above and beyond to help me get a well deserving family into their new home. If you are looking for a reliable, hardworking, and trustworthy company with a heart. then I highly recommend Chris Jones! Service: Bug & insect extermination
Gerald Johnston
Jan 09, 2022
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We have been customers of Jones Pest Control for approximately 11 years from when our residence was constructed. To be clear, we have no issues with the quarterly treatment we have been getting from the technician, Dean. The treatments are very effective and insects in and around the house are not a problem. The issue we have is with the scheduling. Today, January 7, 2022, an appointment had been made for 12 noon to have the 10-year termite treatment done.
At 12:15 PM I called the office to ask if they were still coming only to be told that the appointment was moved to 2 PM. The lady I spoke with said it had been moved so they could fit in another customer. My appointment was confirmed for 12 noon but no one took the time to inform me of the time change. I made it clear that I did not appreciate this and that I had been home waiting when I could have taken care of some other errand I needed to do. This is not the first time we have had a scheduling issue with Jones Pest Control. They need to do a much better job communicating and keeping the customer informed.
At 12:15 PM I called the office to ask if they were still coming only to be told that the appointment was moved to 2 PM. The lady I spoke with said it had been moved so they could fit in another customer. My appointment was confirmed for 12 noon but no one took the time to inform me of the time change. I made it clear that I did not appreciate this and that I had been home waiting when I could have taken care of some other errand I needed to do. This is not the first time we have had a scheduling issue with Jones Pest Control. They need to do a much better job communicating and keeping the customer informed.
Pace
Nov 24, 2021
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Had my fence extended and repaired. I tried my best to be understanding and lenient. overlooked things like the workers sitting in my new lawn furniture and constantly leaving trash in my yard after every workday, all in hopes of my fence being perfect. it's far from perfect, every where I look there's an opening under my fence, even after constantly contacting the business, they accepted no real responsibility and simply tried to cover up the careless and sloppy work by packing dirt in front of the openings, that have been washed away from the rain.
I now have to address this problem myself. There are stumps left in my yard that I paid to have at least cut down to the ground and I'm overall dissatisfied with the service I paid for. I wouldn't be able to recommend these services to anyone. Idk if there are different teams to address different jobs and my fence just wasn't important enough, but I was told by one of the higher ups that he didn't want to "put his name" on extending my fence, in a superstructure area of my yard, because it would look terrible. all for his "team" to do a terrible job. they are not bad people, they just obviously don't care about perfection.
I now have to address this problem myself. There are stumps left in my yard that I paid to have at least cut down to the ground and I'm overall dissatisfied with the service I paid for. I wouldn't be able to recommend these services to anyone. Idk if there are different teams to address different jobs and my fence just wasn't important enough, but I was told by one of the higher ups that he didn't want to "put his name" on extending my fence, in a superstructure area of my yard, because it would look terrible. all for his "team" to do a terrible job. they are not bad people, they just obviously don't care about perfection.
McKenzie Colestock
Oct 14, 2021
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Jones Pest Control is always on time for my quarterly services. There technicians are always polite and courteous, and they always get the job done. When I first moved to Jacksonville, it was such a struggle trying to get rid of the ants and everything else that comes with living in the South, but now I never have to worry!
Tyler Shrewsbury
Jul 31, 2021
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I have had nothing but great experiences with Jones, their technicians have always been respectful of my home and have always been kind. (Taking shoes off when they didn't have to) it's the little experiences that make you want to continue with a company and Jones has my business. With a relatively cheap service and free call backs, I'm very happy to have them.
Lisa Hathaway
Apr 08, 2021
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Excellent company! They did in 2 months what Terminex couldn't (or wouldn't) do in almost a year! Cheaper than Terminex too! Owner came out personally the first time to inspect and draw up a plan, and they have stuck with it! Dean is always wonderful, and friendly as well! I will be using them for ALL my exterminating needs!
Corey Homa
Jun 21, 2020
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If I could do a half star I would. I booked to get my outside sprayed in May and they didn't show up or call me to tell me they weren't. Called and rescheduled for June 15th. No show again. Called today and they apologized and said the rain would've made it not take. I said that's fine but someone should've called. Try to reschedule and the woman says it will have to be when the rain stops. She tells me the 1st week of July. I work outside and I check the weather all the time. Next week would be fine. Told them never mind and I'll go elsewhere. Terrible customer service. I don't recommend to anyone.
David Stockman
May 19, 2019
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Had a clerical issue with them 3 years ago when I purchased my home. They came to my house uninvited, with no call, or even with us knowing that we had an appointment. They then tried to bill us, and their office staff wasn't very nice. Today, we decided to give them another try. The office never answered the phone (called back to back for a total of 5 times), and when the phone went to messenger you will get the message that they never set it up.
These are the easy things to handle when running a business, if they can't even do these properly. People should go elsewhere. *Update* Just got a call back since posting this. In 2015, a contract was made. From the prior owners of my home, I never signed it. So anyone who understands business and law would know that it was null and void with the new ownership. We went with May's Extermination for our issue this time.
These are the easy things to handle when running a business, if they can't even do these properly. People should go elsewhere. *Update* Just got a call back since posting this. In 2015, a contract was made. From the prior owners of my home, I never signed it. So anyone who understands business and law would know that it was null and void with the new ownership. We went with May's Extermination for our issue this time.
Courtney Marley
Apr 19, 2019
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Would not recommend at all. Was misguided into a one year contract that did not treat my issue at hand. Owner was contacted to attempt to resolve issue and all we were met with were lies. Will not seek future business with this company. *Update* I would like to clarify that I was duped into a yearly general pest contract by one technician under the guise of "saving me money". When a second technician came out to my home, with no awareness on my end I even had an appt that day because my phone number and name were completely wrong in your system, he told me what he sprayed would NOT help me at all with my issue.
When we reached out to owner, the owner specifically said the general pest spray would cover our issue. Either the technicians are not well educated on their products and lied, or we were lied to by the owner. We were still forced to pay the $75 service fee that day for a spray we did NOT need. No refund was offered. Thank you for the current offer to refund our $20 credit, I greatly look forward to it. Thank you.
When we reached out to owner, the owner specifically said the general pest spray would cover our issue. Either the technicians are not well educated on their products and lied, or we were lied to by the owner. We were still forced to pay the $75 service fee that day for a spray we did NOT need. No refund was offered. Thank you for the current offer to refund our $20 credit, I greatly look forward to it. Thank you.
Judy L.
Oct 26, 2018
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Great customer service & reasonable prices. I highly recommend Jones Pest Control for all your pest needs
Kaitlyn R.
Sep 26, 2018
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Hands down the best pest control company around! Chris and his staff are extremely knowledgeable about the local (and even uncommon) critters that weasel their way into our homes Even the receptionist knows her stuff! We use them for our termite treatment and annual inspection, as well as for quarterly visits to keep out spiders, roaches, and those disgusting worm things. Extremely affordable!
Milly Rowell
Mar 21, 2018
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Great job at keeping away the pest! I called the office the other day, I was a mess because I was having a problem with spiders. The secretary I spoke to was super helpful. Answered all my questions and was very patient, as I had a lot. She was able to get someone out that day! They worked with me in order to take care of these pest I didn't want in my home! I was so impressed I signed up for them to come out every three months at a super competitive price. I called many places, Jones by far had the best prices!
Kimi Rey
Dec 17, 2017
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Everyone within this business has been extremely helpful and honest. They care about their customers and their situations. The office ladies are willing to go above and beyond to make sure you schedule the services you need, and they are friendly and will walk you through anything that you do not understand. The technicians that come out to our home are always punctual, courteous, friendly and knowledgeable.
Every service is always followed up with a personal thank you card. I have been a customer with them for three years and with two homes and I recommend them to everyone. We appreciate yall treating us like family and providing great customer service!
Every service is always followed up with a personal thank you card. I have been a customer with them for three years and with two homes and I recommend them to everyone. We appreciate yall treating us like family and providing great customer service!
Lindsay A.
Oct 05, 2017
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Friendly staff and effective work but HIGHLY recommend getting your estimate in writing on the spot because of you don't the day of treatment they turn around and up the overall cost. Could barely afford the original estimate then the day of they tack on an additional $100. Wasn't thrilled and couldn't afford it but had to get it done.
Danielle and Corey
May 19, 2012
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Me and my husband just wanted to say thank you to for being so nice and kind and helping us with our flea problem. We will see you next quarter.
Kim J
Nov 28, 2011
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By far the best pest control company I've ever used. They helped me with my mice problem. Even removed the dead mice under my house for no additional charge. Definitely recommend them to anybody that needs an exterminator. Kim
Nicole
Jul 15, 2011
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We called a lot of exterminating companies in the area for quotes because we had a termite infestation. I called a couple of realtors that we know and they all recomended Jones pest control. Believe it or not Jones Pest Control was the only company that was on time. The owner came out and was extremely nice and was very knowledgeable. He listen to our concerns and answered all of our questions. We were so scared because we have never had termites before and Mr. Jones informed us that there was nothing to worry about that he would take care of the problem and we would be termite free.
It really put me and my husband's mind at ease. Also the best part was there prices were a lot better than the other companies that we called with the same warranty. So we gave them a shot and we are very happy we did. They made our termite experience a good one. I would definately recomend Jones Pest Control to anyone.
It really put me and my husband's mind at ease. Also the best part was there prices were a lot better than the other companies that we called with the same warranty. So we gave them a shot and we are very happy we did. They made our termite experience a good one. I would definately recomend Jones Pest Control to anyone.