Business Details
46 Years
experience
Emergency
services
Expert Pest Control Services in Charlotte, NC
The Pest Control Authority has been dedicated to protecting the health and welfare of clients, their families, homes, and environments since 1980. As a locally owned and operated company in Charlotte, NC, we specialize in integrated pest management (IPM) and wildlife control solutions for residential and commercial properties. Our team of certified technicians, with over 40 years of combined experience, employs LEED-certified practices and urban IPM principles to address pest and wildlife challenges effectively. We serve Charlotte, Winston-Salem, and surrounding areas in North and South Carolina, offering tailored services such as termite control, bat removal, raccoon exclusion, and rodent prevention.Our commitment to quality is reflected in our partnerships with organizations like the Better Business Bureau and Angis List, where we maintain an A+ rating. By prioritizing preventative measures and humane exclusion techniques, we ensure long-term protection while minimizing environmental impact. Our clients benefit from customized service plans, including weekly, monthly, or quarterly visits, and 24/7 emergency response. With a focus on transparency, expertise, and community trust, we strive to deliver reliable, eco-friendly solutions that safeguard properties and promote healthier living spaces.
Services
Termite Control
Mosquito Management
Bed Bugs
Wildlife Control
Bat Removal
Raccoon Removal
Squirrel Removal
Rodent Prevention
Fly Management
Commercial Pest Control
Details
- Year established: 1980
Highlights and features
- We have over 40 years of experience in integrated pest management.
- Our senior technicians are certified and licensed with 12+ years average tenure.
- We utilize LEED-certified and environmentally responsible pest control methods.
- We offer 24/7 emergency wildlife removal services for urgent situations.
- Our exclusion warranties ensure long-term protection against re-infestations.
Associations and certifications
- Better Business Bureau
- LEED-EB
What people say
Professional and reliable service
Quick response to emergencies
Effective long-term solutions
Knowledgeable and courteous technicians
Transparent communication
Services
Termite Control
Our termite control services use advanced integrated pest management techniques to eliminate infestations and prevent future damage. We conduct thorough inspections to identify entry points, apply targeted treatments, and implement exclusion methods to protect your property. With over 40 years of experience, we ensure durable solutions for both residential and commercial structures.
Bat Removal
Specialized bat removal services address infestations humanely through exclusion techniques. We identify entry points, install one-way exits, and seal gaps to prevent re-entry. Our certified technicians follow legal guidelines for protected species and provide cleanup of contaminated areas to mitigate health risks from guano and disease transmission.
Raccoon Removal
Professional raccoon removal services include trapping, exclusion, and habitat modification. We repair structural damage caused by nesting, seal entry points with galvanized steel materials, and decontaminate affected areas. Our approach prioritizes safety due to raccoons' role as rabies carriers and their destructive behavior in attics and crawlspaces.
Rodent Prevention
Rodent prevention programs combine exclusion techniques and habitat modification to eliminate infestations. We identify and seal entry points, implement trapping systems, and provide exclusion warranties. Our methods address health risks from disease transmission and structural damage caused by gnawing behavior in residential and commercial properties.
Commercial Pest Control
Customized commercial pest control solutions protect businesses through regular inspections and tailored treatment plans. We address specific challenges for hotels, warehouses, and medical facilities using LEED-certified methods. Services include weekly/monthly visits, exclusion work, and documentation to maintain compliance with health regulations for commercial properties.
Questions
What pest control services do you offer for commercial businesses?
We provide customized commercial pest control programs including termite management, rodent prevention, and wildlife exclusion for hotels, warehouses, and office buildings.
Are your pest control methods environmentally friendly?
Yes, we use LEED-certified practices and integrated pest management techniques that minimize environmental impact while ensuring effective pest control solutions.
Do you offer emergency wildlife removal services?
Yes, we provide 24/7 emergency services for urgent wildlife issues like bat infestations or raccoon intrusions in residential and commercial properties.
Which areas do you service for pest control?
We serve Charlotte, Winston-Salem, and surrounding areas in North and South Carolina including Huntersville, Matthews, and Lake Norman regions.
How do you handle recurring pest problems?
Our exclusion warranties and preventative maintenance programs address root causes to prevent re-infestations through structural modifications and ongoing monitoring.
Are your technicians certified for pest control services?
All senior technicians are certified with 12+ years average experience, and five hold professional licenses for pest and wildlife management.
Reviews (7)
S. C.
Jun 04, 2022
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Chris is a pro! We heard early-morning noises in a wall and ceiling. Within hours, Chris, ala Sherlock Holmes, inspected the attic and roofline and set up a series of tests in the attic to detect the culprit. Success! We never heard another noise. Chris knows his stuff! We are relieved and completely satisfied customers - and quite a bit smarter now, thanks to his sharing info about creature habits and habitats. Thank you Chris snd pcawildlife!
Bekki La Vine
Jun 06, 2021
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We had bats in our attic a man came out to my house and gave us a quote we paid $150 just for him to tell us we had bats which we already knew anyway, he said he'd come back the next Friday at night and put a one way up the bats wouldn't be able to get back in. we paid over a $1000 and he never showed I had to call again and get back on the schedule. Finally someone comes and drills this thing to our roof.
And this thing sat there for months I had to call AGAIN to get it removed the owner had no clue we weren't taken care of. So two teenagers come out to take it down our roof is steep and they are afraid so they call someone else he comes and does who knows. Then fast forward to June 2020 less than a year after they "took care of the bats" we are on our deck watching a movie and bats come flying out of the same spot.
So I call the guy who calls me back Monday and sends the same guy out to put a one way up again and guess what it's still there now in March of 2021 almost a whole other year. What a joke don't waste your time.
And this thing sat there for months I had to call AGAIN to get it removed the owner had no clue we weren't taken care of. So two teenagers come out to take it down our roof is steep and they are afraid so they call someone else he comes and does who knows. Then fast forward to June 2020 less than a year after they "took care of the bats" we are on our deck watching a movie and bats come flying out of the same spot.
So I call the guy who calls me back Monday and sends the same guy out to put a one way up again and guess what it's still there now in March of 2021 almost a whole other year. What a joke don't waste your time.
Giovanna Gibson
Jan 03, 2021
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Unprofessional customer service & treatment, treated unfair and accused. received wrong termite treatment, ruined new floors, never responds back I reached out to Pest Control Authority for termite treatment. I signed the contract for termite in the affected area. The service I signed up and paid for was not what on the contract. The man drilled holes in my floor, spilled the chemicals on my floor, which removed the coloring.
Elena Wisniewski
Nov 24, 2020
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The gentleman who came out to my house seemed very professional. So professional in fact that he gave me two estimates for two different services and the total was close to $7,000. He said there was an adult raccoon in my attic and 4-6 babies. He gave me and my husband an impressive list of clients his company has which includes most of the big buildings in downtown Charlotte. This is when we thought to ourselves, "Run!" He was also dismissive about mom and pop wildlife exclusion companies during this time in our economy when all those small shops are trying to survive. Anyway, I did call several other companies and the mom and pop I went with charged me less than 10% of the estimate I got from Pest Control Authority.
My advice is to shop around and make sure you get a guarantee. UPDATE: In response to owner's comment, he texted me and I did text back saying that I would not change my review and there was no need to talk about it since the work that needed to be done was already done by another company that was fairly priced. Apples to Apples: That raccoon is gone and all the openings are closed.
My advice is to shop around and make sure you get a guarantee. UPDATE: In response to owner's comment, he texted me and I did text back saying that I would not change my review and there was no need to talk about it since the work that needed to be done was already done by another company that was fairly priced. Apples to Apples: That raccoon is gone and all the openings are closed.
Hannah B. Nelson
Dec 30, 2019
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PCA did a great job. They were able to come out quickly when I wanted to schedule an inspection. They did SUCH a thorough job inspecting my whole house and making recommendations (without being pushy)--one of the name-brand national competitors didn't even step foot inside my house before trying to spray! I signed up for a preventative maintenance plan and JD did a great job with my first one - explaining what to expect and what each step was for. So happy I chose them and get to keep using them!
Marcia Pomeroy
Apr 18, 2018
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Great job Pest Control Authority! Great service, professionalism & fair pricing. Had Chris out today to check the house for squirrel damage. He spent 1 1/2 hours combing the place, inside and out at No Charge. We have used them in the past and they have gotten the job done.
Lance Mitchell
Dec 16, 2017
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I can say that we had a completely positive experience with PCA. We had a raccoon get into our attic, and after several attempts to get rid of it, we called The Pest Control Authority. They came out to explain how they would remove the animal, and put things in place to keep them from getting in again. The owner even came out to take a second look, because this was a very tough job. Justin and John came out to do the work, and went above and beyond what is normally expected. I have never had a contractor take so much pride in the way they do their job.
